Virtual Care Coordinator – VCC26-06856

Job Title: Virtual Care Coordinator Contract
Location: New York NY (Virtual Hospital Services)
Shift: Full-time (11:00 PM 7:00 AM) Every other weekend required
Position Type: Contract

Navitas Healthcare LLC isseeking an experienced Virtual Care Coordinator to support hospital-based telehealth and remote patient monitoring programs. The role focuses on continuous virtual observation patient safety monitoring coordination with clinical teams and supporting telehealth operations and technology systems to ensure high-quality virtual care delivery.

• Monitor patients remotely for safety clinical changes and early warning signs
• Provide continuous virtual observation to prevent falls and ensure patient safety
• Triage and assign cases for virtual monitoring and escalation
• Communicate patient status changes immediately to RN or physician
• Document patient behavior interventions and escalation details accurately
• Support telehealth consultations scheduled visits and remote monitoring workflows
• Ensure telehealth sessions start and run smoothly using approved platforms
• Collaborate with physicians nurses IT teams and vendors to resolve technical issues
• Provide real-time white glove support for telehealth platform troubleshooting
• Monitor Epic telehealth consults and documentation workflows
• Support quality assurance peer reviews and program performance tracking
• Assist in policy development workflow improvements and training of new staff
• Maintain patient privacy and comply with HIPAA and hospital policies
• Participate in meetings reporting and quality improvement initiatives

• Minimum 3 years of direct patient care experience
• At least 2 years of telehealth or remote monitoring experience required
• Experience with electronic medical records (Epic preferred)
• Strong understanding of clinical escalation and patient safety indicators
• Experience in quality improvement data tracking or clinical workflow development
• Strong communication multitasking and problem-solving skills
• Ability to work in fast-paced virtual clinical environment (night shift)
• Associate or Bachelors degree in a health-related field preferred

For more details reach at

About Navitas Healthcare LLC: It is a Joint Commission Certified / WBENC and one of the fastest-growing healthcare staffing firms in the US providing Medical Clinical and Non-Clinical services to numerous hospitals. We offer the most competitive pay for every position we cater. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.