Virtual assistants

Virtual Assistant

Job Overview

Crown of Glory is seeking a dedicated and highly organised Virtual Assistant to join our team. Established in 2020 Crown of Glory is a growing brand specialising in natural curly hair and body products. We are passionate about empowering our community through easy-to-follow YouTube tutorials that teach our customers how to create and use their own products for healthier hair and skin. As a Virtual Assistant you will provide comprehensive administrative customer service and operational support playing a crucial role in the smooth running of our business and contributing to our continued success.

Job Title: Virtual Assistant
Location: Milwaukee Wisconsin United States
Employment Type: Full-Time
Salary: $18 - $29 USD per hour

Responsibilities

• Provide high-level administrative support including managing calendars organising digital files and handling correspondence.
• Manage customer service enquiries via email and social media platforms providing timely professional and helpful responses.
• Assist with the management of our social media channels including scheduling posts monitoring engagement and interacting with our community.
• Support our e-commerce operations by assisting with order processing inventory updates and managing product listings.
• Help prepare and organise content for our YouTube channel and other digital platforms such as drafting descriptions and researching keywords.
• Perform data entry maintain accurate records and generate reports as required.
• Carry out general research and other administrative tasks to support the team.

Qualifications

• Proven experience working as a Virtual Assistant or in a similar administrative capacity.
• Exceptional written and verbal communication skills with a keen eye for detail.
• Excellent organisational and time-management skills with the ability to prioritise tasks effectively and work independently.
• Proficient in Microsoft Office Suite Google Workspace and major social media platforms.
• Familiarity with e-commerce platforms and customer relationship management (CRM) systems is highly advantageous.
• A proactive and resourceful problem-solver with a positive attitude.
• A genuine interest in the natural hair and body care industry is desirable but not essential.