VIP Sales Executive

The VIP Sales Executive plays a key role in welcoming future vacation owners by presenting the Companys Sampler Package (Vacation Introductory Program). You will lead guests through a polished professional sales presentation and conduct exit surveys for those who do not purchase during their scheduled touralways ensuring an exceptional and memorable experience.

Why Do Team Members Love Working With Us

We are proud to offer fulltime Team Members an industryleading benefits package including:

• Highly Competitive Compensation: Salary is based on commissions and bonuses under a transparent compensation plan including a $16 hourly advance against commissions. VIP Sales Executives enjoy targeted annual earnings of $80000 per year with top performers earning significantly more based on individual results.
• Day One Medical Coverage: Medical Dental and Vision insurance start on your first day.
• Generous Paid Time Off: Includes vacation sick days and paid parental leave.
• Robust Financial Benefits: 401(k) with company match life insurance and a company stock purchase program.
• Career Growth & Development: Tuition reimbursement for jobrelated degrees and certifications.
• Exclusive Travel Perks: Access to outstanding Team Member discounts travel programs and resort benefits.
• Award-Winning Workplace Culture: HGV has earned four out of five stars for worklife balance and familyfriendly benefits and is recognized by Newsweek as one of Americas Greatest Workplaces for Parents & Families.

For over 30 years weve been honored by the loyalty of our Owners Members and Guestsand our success is driven by the passion and professionalism of our dedicated Team Members across resorts call centers and corporate offices.

Schedule Details

Our Sales Department operates 7 days a week.

After training you will receive a 5day work schedule based on business needs.

VIP Sales Executive shifts typically fall between 8:00 a.m. and 6:00 p.m.

As a VIP Sales Executive you will be responsible for:

• Proactively follow up with all Vacation Introductory Program guests to minimize cancellations.
• Stamp all planners when turning tables to ensure accurate documentation.
• Achieve performance targets maintaining 13.5% production or higher.
• Complete all Vacation Program agreements in full compliance with company standards and guidelines.
• Deliver a professional polished presentation to every qualified guest.
• Identify address and resolve any quality assurance concerns to enhance the guest experience.

To fulfill this role successfully you must possess the following minimum qualifications and experience:

• At least 5 years of customer service experience with a track record of excellence.
• Strong ability to adapt and succeed in a fastpaced evolving environment.
• Proven skills in resolving complex customer service issues.
• Availability to work flexible schedules including mornings evenings weekends and holidays.
• High School Diploma or equivalent.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous experience with a branded vacation ownership program or similar hightouch sales environment.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.