VIP Manager

The Ed Napleton Automotive Group is looking for our nextVIP Manager. This is an exciting opportunity in a growing fast-paced industry. Located atVolkswagen of SanfordtheVIP Manager supports the sales team by scheduling customer appointments via outbound calls inbound calls and responds to internet inquiries.

Take advantage of this rare opportunity to join one of the countrys largest and most successful automotive dealership groups and Apply Today!

The EdNapleton Automotive Group is affiliated with over 25 brands of new vehicles and 50 dealerships throughout seven states. Our strength comes from the more than 3500 employees nationwide. We are currently one of the largest automotive groups in the country providing incredible growth opportunities.

What We Offer:

• Aggressive compensation plans
• Family Owned and Operated 90 years in business!
• Medical Dental and Vision Insurance
• 401K and additional benefits
• Paid Vacation and Sick Time
• Paid Training
• Discounts on products services and vehicles
• Fantastic Growth Opportunities
• Flexible Schedule

Job Responsibilities:

• Handling of incoming and outgoing phone calls and emails (100 outbound calls).
• Prospect follow-up calls set appointments for sales and gauge customer satisfaction.
• Answer customer internet inquires by both email and phone.
• Schedule sales appointments and reschedule no show customers.
• Contact customers based on current marketing incentives.
• Follow up with existing past and potential customers to generate leads and close sales.
• Explaining product performance application and benefits to prospects and describing all optional equipment available for customer purchase.
• Other duties as assigned by management

Job Requirements:

• Great customer service skills and motivation to be successful
• Able to communicate persuasively with customers to set appointments
• Able to create and maintain customer relationships
• Excellent computer skills and phone presence
• Prior Sales Call Center or BDC Experience preferred
• 1 years Automotive industry experience
• 18 years of age or older to comply with the company driving policy

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.