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Job Summary
Director Enterprise Applications
FT - Full-Time
Drive Enterprise Systems Excellence as an ERP Systems Engineer at CWI!
Are you a technically deep systems engineer who thrives on optimizing complex enterprise platforms The College of Western Idaho (CWI) is seeking an ERP Systems Engineer to lead the performance stability and evolution of our enterprise systems including the Ellucian Colleague ERP and related administrative platforms.
In this role youll combine handson engineering expertise with strategic collaborationensuring reliable system operations while advancing integration scalability and continuous improvement across the colleges technology ecosystem.
Why Join CWI
At CWI enterprise systems power everything from student success to institutional operations. As an ERP Systems Engineer youll play a critical role in maintaining and evolving the technical foundation that supports the college. This position offers the opportunity to work across infrastructure applications and integrations while influencing both operational reliability and longterm technology strategy.
Benefits:
CWI offers one of the most affordable and comprehensive benefits packages in higher education including:
Premium healthcare plans
11% employer retirement contributions
Tuition discounts
Generous personal leave
Professional development opportunities
Enterprise Systems Administration & Performance:
Oversee the administration performance and reliability of enterprise platforms including ERP and hosted applications
Ensure systems are scalable resilient and highly available to meet institutional needs
Monitor system health capacity and performance trends
System Optimization & Troubleshooting:
Diagnose and resolve complex crossplatform issues across applications infrastructure and integrations
Perform root cause analysis and implement longterm solutions to reduce recurring issues and system risk
Optimize application hosting environments including Microsoft IIS and Apache Tomcat
Platform Engineering & Lifecycle Management:
Lead and support system implementations upgrades and continuous improvement initiatives
Install configure maintain and update enterprise systems operating systems and security patches
Evaluate and recommend hardware and software enhancements to improve performance and scalability
Coordinate full lifecycle management of enterprise applications including deployment optimization and stabilization
Integration Resilience & Infrastructure:
Develop and maintain backup recovery and system resilience strategies in collaboration with IT Operations and vendors
Ensure backup processes recovery procedures and maintenance activities are regularly tested and validated
Support integration strategies and middleware across hybrid environments (cloud and onpremise)
Collaboration Documentation & Technical Leadership:
Collaborate with IT leadership application teams vendors and business stakeholders to align technology with institutional goals
Provide technical guidance mentorship and recommendations across teams
Translate complex technical concepts into clear actionable insights for diverse audiences
Maintain comprehensive documentation including system configurations procedures and troubleshooting resources
Promote knowledge sharing and crosstraining to strengthen operational resilience
What Were Looking For:
Bachelors degree in Information Technology Computer Science or a related field or an equivalent combination of education and experience
Completion of Microsoft AZ800 and AZ801 certifications or the ability to obtain within one year of hire
Experience supporting enterprise applications in higher education or similarly complex environments
Experience working with SaaS vendors and hybrid (cloud onpremise) environments
Strong understanding of SQL and enterprise data systems
Familiarity with monitoring and observability tools system performance tuning and security best practices
Knowledge of integration and middleware patterns
Experience with Ellucian Colleague or other ERP platforms
Most positions at CWI are in-person and based on campus. While some roles may allow up to two remote workdays per week eligibility for remote work is determined on a case-by-case basis at the hiring managers discretion. All candidates must reside within or be willing to relocate to a reasonable commuting distance from CWI. Employment visa sponsorship is not available for this position.
All qualified applicants will receive consideration for employment without regard to race color religion sex age national origin disability veteran status gender identity sexual orientation or any other applicable legally protected status.
Required Experience:
IC
