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In-Custody Case Worker

Salary:28755

Location: HMP Sudbury with travel to other prison sites across Staffordshire and the Black country

Contract: Full Time Permanent

Rebuilding your life after a custodial sentence is one of the toughest challenges a person can face. But with the right support its possible. Were looking for a dedicated Case Worker to join our team - someone with a rare mix of compassion resilience organisation and flexibility. This is for the person who understands that rehabilitation isnt just about offering advice; its about rolling up your sleeves and pro-actively supporting someone on their journey

About the Role:

In this role youll work within the prison providing one-to-one support to a caseload of participants as they prepare for release. You will generally work with those in the last 12 weeks of their sentence you will support them to be ready to re-enter society and support to overcome barriers build confidence and take meaningful steps toward rehabilitation promoting engagement with our community hubs post release.

You will work closely with pre-release teams and the through the gate teams ensuring participants are fully supported in their transition.

This is a demanding yet deeply rewarding role. Youll be working in a challenging environment with individuals who have complex needs and may be hesitant to engage. However when you help someone break the cycle and take real steps toward transforming their life the impact is truly life-changingfor them and for you.

What Youll Be Doing:

• Relationship Building: Foster genuine trusting and non-judgemental relationships with participants creating a safe space for personal growth
• 121 Support: You will be setting and reviewing goals while ensuring accurate and timely recording
• Action Planning: You will formulate a detailed action plan identifying specific needs and barriers and identifying the support they need to support their transition.
• Caseload management: Youll manage multiple individuals balancing their needs while keeping up with all the related admin.
• Stakeholder Engagement: You will support participants from all areas of the prison. You will be generating referrals to the programme and building your caseloads so ability to influence and engage with the wider prison community is key.
• Escorting: You will be driving participants to Ingeus sites job placements and training opportunities in our minibus.

What We are Looking For:

• Communication Skills: Youll have the ability to engage motivate persuade and listenbuilding strong connections with those you support and stakeholders you work alongside.
• Safeguarding awareness: You are supporting complex individuals at a challenging time in their lives and will need to be able to identify any safeguarding risks. You will be fully supported following any challenging interventions.
• IT and Administrative skills: Keeping meticulous records of every interaction to measure client progress and ensure effective interventions.
• Resilience: This role can be challenging and results may take time but you are the kind of person who stays committed and sees things through.

Whilst we welcome applications from those with lived experience this role requires an enhanced DBS check and HMPPS EL1 vetting. Due to the time required to complete these checks successful candidates will be offered a start date at least 6 weeks from the point of job offer. This should allow sufficient time for all necessary pre-employment clearances to be obtained

Our Justice division is dedicated to transforming lives and creating safer communities. Our mission is to reduce reoffending build stronger communities and help people realise their potential.

At Ingeus weve spent time listening to our employees to build our benefits package;

• • 25 days of annual leave plus bank holidays with the option to trade for additional leave.
  • EAP Support programme available 24/7 including 6 free counselling sessions.
  • Private medical insurance and life assurance.
  • Up to 2 days of Community Giving (volunteering) each year to support a cause that matters to you.
  • Eyecare vouchers to help with glasses or eye care.
  • Online Shopping discounts
  • Cycle to Work scheme and travel season ticket loan.
  • Long service awards to celebrate your commitment.
  • Salary Finance offering financial education and advice.
  • The opportunity to purchase extra benefits like critical illness cover and dental insurance.

We understand that everyones journey is different and were committed to making our recruitment process as inclusive and accessible as possible. If you require any support or adjustmentswhether thats help with the application interview format or anything elsewere here to listen and work with you to find the best approach.

Our goal is to ensure you can showcase your skills and potential in a way that works for you. Please dont hesitate to contact us at to discuss how we can support you

If you think you have what it takes dont delay and apply today We may shortlist and conduct interviews before the closing date and if we receive enough applications this role may close early.