Vice President, UX

Netskope (NASDAQ: NTSK) is a leader in modern security and networking for the cloud and AI era. We secure and accelerate cloud data and AI in real time everywhere. Thousands of customers including more than 30 of the Fortune 100 trust the Netskope One platform its Zero Trust Engine and the powerful NewEdge network to gain full visibility and control without performance trade-offs.

At Netskope our technology is driven by our greatest strength: our people. We believe that belonging powers innovation and success is both personal and organizational. We embrace differences in gender ethnicity beliefs ability and identity creating an environment where every voice is heard and respected. We empower our employees to bring their authentic selves to work grow their careers through continuous education and mentorship and lead with transparency and curiosity. Join a team where you belong where you are encouraged to be an entrepreneur and where together we continue to redefine the landscape of security.

Visit Careers at Netskope to learn more. Follow us onLinkedIn andInstagram.

The tools people use to protect their organizations deserve to be as thoughtfully designed as they are powerfully built. As VP of UX at Netskope you will own the design experience across our entire security platform setting the vision shaping the org and ensuring that every interaction reflects genuine care for the people who depend on our products every day. Reporting to the Chief Product Officer you will lead a distributed team of designers researchers and UX managers translate design quality into business outcomes and partner closely with Product Engineering and our Content team to raise the bar across the board. You will also lead the charge on embedding research and AI into how the team works not as add-ons but as core to how great design gets made.

• Lead a distributed UX team across the US and Taiwan designers researchers and UX managers staying grounded and connected across time zones present and invested in each persons growth
• Build and sustain a culture of openness curiosity and high craft where sharing unfinished work is the norm feedback sharpens rather than diminishes and wins are celebrated collectively
• Build career ladders that attract senior talent and grow designers at every level; make the business case for org investment where it creates the most leverage and develop the next generation of design leaders from within

• Define and drive the UX vision across all of Netskopes products ensuring experiences are coherent conceptually grounded and built around real user needs and workflows
• Stay connected to the work at a level that lets you spot patterns gaps and cross-product opportunities and lead initiatives that build connective tissue across the platform
• Lead the team through the ongoing AI transformation in design practice not by having all the answers but by modeling curiosity creating space to experiment and helping the team build an AI-aware workflow that reduces busywork without sacrificing the creative and collaborative nature of design

• Foster a culture where designers feel close to their users: curious evidence-informed and empowered to advocate for what they know rather than only what theyve been told to build
• Push to embed research throughout the product development process not as a gate at the end of a cycle but as an ongoing source of confidence for designers and a de-risking tool for Product and Engineering
• Stay current on how AI is reshaping research practice from synthesis and analysis to participant recruitment and insight communication and help the research team evolve accordingly

• Partner with the CPO Product Management and Engineering to align design strategy with business goals shaping roadmaps and influencing decisions before they are made not after
• Be a persistent evidence-driven advocate for users: push back with conviction when design is treated as decoration or an afterthought and use storytelling and data to make the case
• Connect UX outcomes to business metrics adoption retention task success customer satisfaction and report on designs impact to the CPO and executive team regularly

• Define and refine UX processes from discovery and research to delivery and design system governance and represent UX in planning and strategic discussions
• Track and report on UX performance metrics including usability scores accessibility compliance and design system adoption to make the value of design legible to the business
• Identify and pursue opportunities to reduce team friction and raise the quality bar including exploring DesignOps capabilities and AI-powered workflows where they create real leverage

• Are a natural dot-connector you build the big picture from many moving parts make connections across products and teams and help others see what you see
• Can make the complex feel simple you distill hard technical concepts to their essence and use analogy and clarity to bring others along
• Lead with empathy and fairness your team knows you are in their corner generous with your time and that their success is your success
• Are patient but relentless about evangelizing design and know how to speak truth to power when business pressure is masking a bad experience decision
• Are intellectually humble you hire people who challenge you welcome expertise that exceeds yours and believe in growing team members up rather than managing them down
• Speak the language of the business you frame design outcomes in terms executives act on and use that fluency to earn resources influence roadmaps and grow designs credibility
• Are AI-curious and genuinely engaged you are already experimenting with how generative AI reshapes design and research practice you bring that curiosity to your team without forcing conclusions and you are comfortable leading through change that is still being figured out

• 12 years of UX experience with at least 4 years leading design managers and/or senior ICs
• Demonstrated ability to lead UX for complex technical enterprise products cybersecurity networking infrastructure or adjacent domains is a strong plus
• Proven track record of driving design strategy and roadmap influence at the VP or Director level with fluency connecting UX outcomes to business KPIs
• Experience building org structures career ladders and making the business case for design team investment at the leadership level
• Experience leading distributed teams across multiple time zones
• Portfolio demonstrating systems thinking conceptual design and cross-product initiative driving
• Active hands-on engagement with AI tools in a design or research context not just awareness but evidence of curiosity and experimentation; experience helping a team develop an AI-integrated practice is a strong plus
• Background in UX research or experience directly leading a research team familiarity with both exploratory and evaluative methods and a track record of advocating for research as a strategic function
• Proficiency with Figma and Claude Code (our primary tools); DesignOps experience and design community engagement (speaking writing advisory roles) are both a plus

• Bachelors degree in Interaction Design Human-Computer Interaction Cognitive Science or related fields required. Masters degree strongly preferred.

Netskope is committed to implementing equal employment opportunities for all employees and applicants for employment. Netskope does not discriminate in employment opportunities or practices based on religion race color sex marital or veteran statues age national origin ancestry physical or mental disability medical condition sexual orientation gender identity/expression genetic information pregnancy (including childbirth lactation and related medical conditions) or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate.

Netskope respects your privacy and is committed to protecting the personal information you share with us please refer toNetskopes Privacy Policyfor more details.

The application window for this position is expected to close within 50 days. You may apply by filling out the below information or visiting ourNetskope Careers site.