Vice President, Strategy, Planning and Operations, Global Fraud and Communication Solutions
Chicago, IL - USA
Job Summary
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Team Overview
Global Fraud Solutions and Communications Solutions help TransUnion deliver trusted identity fraud prevention and communications capabilities to customers across global markets. The teams are responsible for driving solution strategy operational execution business performance and cross-functional alignment across regions.This team reports to the Senior Vice President Global Fraud Solutions and Communications Solutions and partners closely with Product Finance HR Markets and other corporate functions to advance enterprise priorities and support continued growth. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.
Role Overview and Core Responsibilities
The VP Strategy Planning and Operations will serve as Chief of Staff and strategic partner to the SVP Global Fraud Solutions and Communications Solutions helping drive business planning operational execution executive governance and leadership team alignment across a complex global organization.
- Build and steward global prioritization processes and multi-year strategic plans across Global Fraud Solutions and Communications Solutions ensuring alignment to enterprise priorities.
- Serve as a trusted advisor and Chief of Staff to the SVP providing thought leadership decision support and acting as a proxy when needed to represent business priorities and drive outcomes.
- Coordinate forecasting and planning processes across global teams partnering closely with Finance and Markets to refine plans align priorities and ensure execution readiness.
- Develop and manage business operations processes and operating rhythms including monthly business reviews leadership meetings executive reporting Board and CEO reviews and cross-functional governance forums.
- Ensure effective information flow and communication across the leadership team and broader organization by synthesizing complex topics into clear actionable insights for executive audiences.
- Identify anticipate and mitigate business risks gaps and operational challenges proactively addressing issues before they escalate.
- Support execution of high-priority strategic and operational initiatives by collaborating with functional leaders to define plans track progress and ensure delivery against objectives.
- Lead or coordinate cross-functional transformation initiatives including ongoing business operations transformation within Fraud Solutions.
- Support business integration efforts related to acquisitions within Communications Solutions in partnership with Product Strategy and other functional leaders.
- Partner with HR Finance and other corporate functions to align workforce planning organizational priorities and resource deployment.
- Optimize cross-functional ways of working removing barriers and improving efficiency to help the organization meet or exceed its objectives.
- Facilitate leadership team prioritization and alignment ensuring focus on the highest-impact initiatives and clear accountability across teams.
Required Knowledge and Experiences
- 15 years of experience in strategy business operations consulting or related leadership roles including 5 years supporting senior executives and driving executive-level decision-making.
- Demonstrated experience working in a global matrixed organization with the ability to align regional and functional teams around shared business priorities.
- Strong experience in strategic planning business operations forecasting executive governance and performance management with the ability to translate strategy into operational plans.
- Proven success leading large-scale transformation programs and cross-functional initiatives that require influence coordination and execution across multiple stakeholder groups.
- Experience acting as a Chief of Staff or equivalent strategic partner to senior leadership including the ability to operate as a proxy manage executive priorities and drive leadership team alignment.
- Ability to bring clarity and structure to ambiguous environments manage through complexity and change and proactively address risks or operational challenges.
- Strong collaboration and influencing skills with the ability to build trusted partnerships and drive outcomes without direct authority.
- Entrepreneurial mindset with a focus on continuous improvement operational excellence business performance and execution.
- Advanced degree in a related field preferred; MBA preferred.
Required Technical Skills
- Strong executive reporting and business storytelling skills with the ability to synthesize complex business topics into clear actionable materials for senior leaders the CEO and Board-level audiences.
- Advanced business planning forecasting and performance management skills including the ability to partner with Finance and Markets to refine plans and assess execution readiness.
- Strong operating rhythm and governance management experience including monthly business reviews leadership meetings executive updates and cross-functional forums.
- Proficiency with business productivity and reporting tools used to support executive communication planning prioritization and operational tracking.
- Ability to analyze business performance identify risks and gaps and translate insights into practical recommendations and execution plans.
Were also looking for the preferred skills below. Whether you are proficient or could use some brushing up were happy to support your career development and growth in:
- Experience supporting acquisition integration efforts business integration planning or enterprise-wide initiatives.
- Prior experience in fraud solutions communications solutions financial services data technology or related industries.
- Experience partnering across Product Strategy Finance HR Markets and other corporate functions in a global organization.
- Strong change leadership skills including the ability to support transformation efforts and improve ways of working across teams.
- Experience building scalable business operations processes in a fast-paced growth-oriented environment.
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Benefits that support every part of your life:
At TransUnion we design benefits to help youfeel well do well and plan wellfrom day one.
For Your Health: Enjoyday-one eligibilityfor medical dental and vision coverage plus supplemental plan options. Spousal domestic partner and other eligible dependent coverage is available on select plans. Choose taxadvantagedHSAandFSAaccounts to make everyday care more affordable.
For Your Protection: Weve got your back withcompanypaid basic life and AD&D optionalvoluntary life and AD&Dfor you and your family andshort and longterm disability. You can also opt into alegal planpet insurance andtravel accident coverage.
For Your Family: Fromadoption assistance and fertility planning coveragetocaregiver support were here for every chapter. AccessDependent Care FSA for possibility of an employer match a andup to 12 weeks of paid parental leavewith eligibility for a thoughtful gradual return.
For Your Future: Build toward whats next with our401(k) with employer matchandEmployee Stock Purchase Plan (ESPP). Tapfinancial wellness resourcescareer coaching and optionallongterm care insuranceto plan confidently.
For You: Grow and recharge withtuition reimbursementflexible time off for exempt employees or paid time off for nonexempt employees up to 12 paid holidays per year commuter benefits employeediscountscharitable gift matching andpaid volunteer time off plus corporate volunteer events that make it easy to give back.
For Your Wellness: Access24/7 supportincluding professionaltherapycoaching and emotional wellbeing programs alongside guided meditation and resources that supportphysical mental social and financial wellness.
We are committed to being a place where diversity is not only present it is embraced. As an equal opportunity employer all qualified applicants will receive consideration for employment without regard to race color religion sex national origin age disability status veteran status genetic information marital status citizenship status sexual orientation gender identity or any other characteristic protected by law. Additionally in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans Readjustment Assistance Act of 1974 TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans. Components of TransUnions Affirmative Action Program for individuals with disabilities and protected veterans are available for review to any associate or applicant for employment upon request by contacting .
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law including the Los Angeles County Fair Chance Ordinance for Employers the San Francisco Fair Chance Ordinance Fair Chance Initiative for Hiring Ordinance and the California Fair Chance Act.
Adherence to Company policies sound judgment and trustworthiness working safely communicating respectfully and safeguarding business operations confidential and proprietary information and the Companys reputation are also essential expectations of this position.
TransUnion Overview:
At TransUnion we encourage and are committed to creating a real positive impact and shared sense of purpose within our Workforce for Good which empowers our people to grow innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the drivers seat of their professional development while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; thats why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.
Be a part of our Workforce for Good youll work with great people pioneering products and cutting-edge technology.
TransUnions Internal Job Title:
VP Product ManagementCompany:
TransUnion LLCRequired Experience:
Exec
About Company
Company Overview TransUnion is a leading global risk and information solutions provider. Our mission is to help people worldwide access opportunities that lead to a higher quality of life. We accomplish this by delivering solutions that help organizations optimize their risk-based dec ... View more