Vice President, Sales Operations

ABOUT JAGGAER:

JAGGAER provides an intelligent Source-to-Pay and Supplier Collaboration Platform that empowers organizations to manage and automate complex processes while enabling a highly resilient responsible and integrated supplier base. With 30 years of expertise we specialize in solving complex procurement and supply chain challenges across various industries. Our 1300 global employees are obsessed with ensuring customers get full value from our products - ultimately enhancing and transforming their businesses. For more information visit

WHAT WE ARE LOOKING FOR:

We are looking for aVice President Sales Operationsto lead and scale our global Sales Operations function. This is a senior leadership role for a commercially minded operator who can partner closely with theCFOCROand GTM leadership team to drive predictable revenue growth operational discipline and sales productivity.

TheVP Sales Operations will own the operating framework that enables our sales organization to perform at scale including forecasting pipeline governance territory and quota planning sales performance analytics CRM/process adoption compensation inputs and executive reporting. This role will work cross-functionally with Sales Revenue Operations Finance Marketing EnablementPreSales Partner Alliances and Customer Success to ensure strong alignment across the full go-to-market organization.

ROLE RESPONSIBILITIES:

• Lead the global Sales Operations function and act as a trusted strategic partner to the CRO and senior sales leadership.

• Own the sales operating rhythm including forecast reviews pipeline reviews QBRs business reviews and executive reporting.

• Drive consistent forecasting discipline pipeline quality opportunity hygiene and sales process adoption across regions and teams.

• Lead annual and in-year sales planning including territory design quota allocation coverage models capacity planning and productivity assumptions.

• Partner with Finance and HR on sales compensation inputs headcount planning performance tracking and resource allocation.

• Build and improve sales analytics dashboards and reporting to provide clear visibility into bookings pipeline coverage conversion sales velocity productivity and risk.

• Improve CRM governance data quality sales tools workflows and operational processes to reduce friction for the sales organization.

• Identifyperformance gaps and partner with Sales Enablement MarketingPreSales Partners and Customer Success to improve execution.

• Lead develop and scale a high-performing Sales Operations team with a culture of accountability service orientation and continuous improvement.

WHAT YOU WILL BRING:

• 12 years of experience in Sales Operations Revenue Operations Commercial Operations GTM Strategy ora relatedfunction.

• Significant experiencein enterprise B2B SaaS software or technology sales environments.

• Proven experience partnering with CROs CEOs CFOs and senior regional sales leaders.

• ExperienceleveragingAI automation or advanced analytics to improve sales productivity forecasting pipeline management and GTM decision-making is strongly preferred.

• Deepexpertisein forecasting pipeline management territory and quota planning sales productivity sales analytics and CRM(Salesforce)governance.

• Strong Salesforce or CRM fluency with experience improving sales process adoption and data quality.

• Experience leading global or multi-region teams in a complex matrixed environment.

• Strong analytical capability with the ability to translate data into clear business insight and action.

• Excellent communicationstakeholder-management andchange-leadershipskills.

• Ability to balance strategic thinking with hands-on operational execution.

IDEAL CANDIDATE:

The ideal candidate is a strategic data-driven Sales Operations leader who understands how enterprise sales organizations scale. They bring commercial judgment operational rigor and executive presence with the ability to simplify complexity influence senior stakeholders and build scalable processes that improve sales execution and decision-making.

They also understand how AI automation and advanced analytics can drive measurable improvements in sales productivity forecast accuracy pipeline quality and overall GTM performance.

What We Offer:

At JAGGAER we are committed to supporting you and your familys well-being. Your health is a priority and we offer a range of programs to help you stay well and thrive. Our benefits include exceptional medical dental & vision plans adoption assistance wellness reimbursements generous parental leave 401(k) matching flexible work options unlimited vacation for exempt employees and more!

Our Values:

At JAGGAER our business is about people. Our products are built on intellectual property but the real differentiator is the teams behind themthe way we collaborate innovate solve problems and deliver for customers. TEAM gives us a common set of expectations for how we work together across products cultures and geographies.

Transparency Openness Builds Trust

Candor strengthens relationships speeds decision-making and ensures problems are solved togetherwith customers teammates and partners.

Entrepreneurial Spirit Own It Drive It Make It

A scrappy customer-obsessed problem-solving mindset is at the cornerstone of both organizational and personal growth

Accountability Thumbs In Not Fingers Out

We take responsibility ourselves before pointing elsewhere

Metrics-Driven Results Outcomes Over Activities

Data and evidence guide our decisions help us course-correct quickly and ensure were delivering real impact

EEO:

JAGGAER is a proud equal opportunity/affirmative action employer supporting workforce diversity. We do not discriminate based upon race ethnicity ancestry religion color national origin sex (including pregnancy childbirth or related medical conditions) marital status caregiver status sexual orientation gender gender identity gender expression transgender status sexual stereotypes age genetic information military or veteran status mental or physical disability or other applicable legally protected characteristics.

ACCESSIBILITY:

JAGGAER is committed to providing access and reasonable accommodation to applicants. If you are a qualified individual with a disability or a disabled veteran and you think you may require an accommodation for any part of the recruitment process please send a request to: All requests for accommodations are treated discreetly and confidentially as practical and permitted by law.

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