Vice President, Payment Strategy and Operations

About the Position:

As the Vice President Payment Strategy and Operations you will provide strategic leadership for overall vision design and execution of the Banks payment operations strategy. Your role ensures the delivery of scalable secure and innovative payment solutions that align with the Banks growth objectives regulatory expectations and customer experience goals.

You will be accountable for the modernization optimization and governance of all payment-related functions including ACH wire transfers real-time payments card operations and fintech partner payment integrations. You will also collaborate closely with executive leadership to define long-term payment strategies drive innovation and position the Bank as a leader in digital payment capabilities while maintaining strong operational controls and compliance.

What You Will Do:

• Develop and lead the Banks enterprise-wide payment operations strategy including modernization initiatives such as real-time payments FedNow and digital payment capabilities.
• Partner with senior leadership to align payment operations with the Banks strategic growth objectives and fintech strategy.
• Identify emerging trends technologies and industry shifts and translate them into actionable strategies and solutions.
• Drive innovation and continuous improvement across payment platforms processes and customer experiences.
• Provide oversight of all payment operations functions through leadership of the Vice President Payment Operations.
• Ensure operational scalability efficiency and resiliency across all payment channels.
• Establish governance frameworks performance metrics and reporting to monitor operational effectiveness and risk.
• Ensure business continuity and disaster recovery strategies for critical payment functions.
• Maintain accountability for payment-related risks ensuring alignment with the Banks risk appetite and regulatory expectations.
• Oversee compliance with all applicable regulations (e.g. NACHA rules Reg E BSA Reg D and other federal/state requirements).
• Provide strategic oversight of fintech payment partnerships including risk management onboarding standards and ongoing monitoring.
• Partner with Risk and Compliance leadership to strengthen internal controls and enhance the control environment.
• Lead the strategic evaluation selection and implementation of payment technologies and platforms.
• Partner with IT and digital teams to drive automation system integration and advanced payment capabilities.
• Champion data-driven decision-making through enhanced reporting analytics and performance insights.
• Foster a culture of accountability innovation collaboration and continuous improvement.
• Perform other duties as assigned.

What Were Looking For:

• A minimum of ten years of progressive experience in banking operations payments or financial services with leadership experience overseeing payment operations.
• Proven experience designing and executing payment strategies including digital and real-time payment initiatives.
• Demonstrated ability to lead operational teams through transformation and growth.
• Extensive knowledge of payment systems fintech integrations and regulatory requirements.
• Strong strategic thinking analytical and problem-solving skills.
• Experience partnering with executive leadership and influencing enterprise-level decision-making.
• Exceptional communication and stakeholder management skills.
• Demonstrated ability to drive innovation while maintaining strong risk and compliance discipline.

Working Conditions/Demands:

• Professional office setting.
• Primarily sedentary position requiring long periods of time working at a computer.
• Must be able to move throughout the office and buildings to obtain or relay information.
• Must be able to perform the essential functions of the position with or without reasonable accommodation.

Who Are We

Were not just another bank and were not looking for just another employee. Since 1999 First Internet Bank has been dedicated to finding a better way to bank and doing things that have never been done before. Yes we really were the first state-charted FDIC insured bank to operate entirely online and we have been leading the way ever since.

We seek the game changers the innovatorsthose who challenge the status quo because change really is the only constant. Ready to join a team of imaginative driven individuals like you Its your career you deserve to imagine more. Keep reading we think you will like you what see.

Why Join Us

At First Internet Bank our workplace is built around people. Guided by four core competenciesCollaborate to Win Adapt with Agility Decide for Impact and Put People Firstweve created an environment where individuals feel empowered supported and inspired to do their best work. This commitment to collaboration and growth has earned meaningful recognition including being named a Top Workplace multiple times and one of the Best Banks to Work For. Were proud of these honors because they reflect what matters most to us: our team.

This culture comes to life at our 175000squarefoot headquarters in downtown Fishers designed with our people in mind. Inside youll find thoughtfully designed workspaces an onsite fitness center and The Backyard our 18000squarefoot openair deck with fire pits covered pergolas a waterfall and plenty of greenery for stepping away and recharging. Add free snacks soft drinks beer on tap unlimited volunteer time off continuous education opportunities for development and regular team events and youll find plenty of ways we support connection and a great workday.

Our benefits package includes the following and so much more:

• Medical Dental and Vision Insurance for Full-Time employees - Eligibility begins on day one of employment
• 401(k) Retirement Plan with Generous Match for Full-Time and Part-Time employees - Eligibility begins on day one of employment
• Professional Development Reimbursement
• At Least 3 Weeks Paid Vacation Annually - For New Employees Paid Vacation is Adjusted Based on Start Date
• Eleven Paid Holidays
• Paid Volunteer Time
• Annual First Internet Bank-branded merchandise allowance

Equal Opportunity Employer - Women Minorities Veterans and Individuals with Disabilities

If you are a California resident you may be entitled to certain rights regarding your personal information. Additional information about our data collection practices and location specific notices is available on our privacy policy. Clickhereto read more.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c). Clickhereto read more.