Vice President, Patient Care Services & Chief Nursing Officer, Warner Robins

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Work Location: Warner Robins Ga

The Vice President Patient Services & Chief Nursing Officer (CNO) is the senior nursing executive responsible for clinical nursing practice patient services quality safety and workforce strategy across the Emory Healthcare Physician Division and serves as the enterprise Chief Nursing Officer for Virtual Care across the health system.

This role provides executive leadership and operational oversight for all nursing and patient care services delivered within Physician Division settings including ambulatory outpatient procedural specialty and clinic-based environments while holding system-wide accountability for centralized virtual nursing and virtual care delivery across Emory Healthcare.

The VP/CNO is a key member of executive leadership participating in short- and long-term strategic planning advancing innovative models of care and ensuring nursing and patient services are aligned with enterprise priorities balanced scorecard goals regulatory requirements and accreditation standards.

This role partners closely with physician APP operational quality digital and enterprise leaders to deliver high-reliability patient-centered value-driven care across physical and virtual care environments.

Executive Nursing & Patient Services Leadership

1. Serve as the Chief Nursing Officer accountable for nursing practice care management patient care delivery and professional standards across all division clinical settings
2. Provide executive leadership for clinical quality patient safety experience workforce strategy and operational performance
3. Establish and maintain professional nursing practice models governance structures and accountability frameworks
4. Ensure daily clinical operations and care delivery remain the primary focus supporting safe effective and efficient patient care

Strategy Performance & Financial Stewardship

1. Lead nursing and patient services strategy aligned with enterprise goals quality priorities and balanced scorecard performance metrics
2. Oversee staffing models skill mix and workflow optimization to support access sustainability and value-based care
3. Translate data and analytics into measurable performance improvement across clinical operational and workforce domains
4. Accountable for achieving quality safety patient experience workforce and cost objectives

Quality Safety & Regulatory Compliance

1. Ensure compliance with all regulatory licensure and accreditation standards across the Physician Division and Virtual Care environments
2. Maintain continuous readiness for surveys and audits through standardized processes and monitoring
3. Lead patient safety initiatives risk mitigation strategies and quality improvement efforts across all care settings

Workforce & Professional Practice Leadership

1. Provide executive oversight of the nursing workforce including recruitment retention licensure certification competency validation and professional development
2. Foster a culture of accountability engagement continuous learning and professional excellence
3. Mentor and develop nursing leaders and interdisciplinary partners

Enterprise Collaboration & Representation

1. Partner with physicians APPs operational leaders digital health finance HR and quality leaders to advance integrated care delivery
2. Represent nursing and patient services in enterprise-level strategy governance and innovation initiatives
3. Support the academic research education and care missions through interdisciplinary collaboration

Additional Duties as Assigned

Travel: Travel between Emory Affiliated locations may be required.
Work Type: Hybrid employee - splits time between working remotely and working in the office.

MINIMUM REQUIRED QUALIFICATIONS

• Masters degree in Nursing or related field required
• Minimum seven (7) years of progressive senior nursing leadership experience
• Demonstrated experience leading enterprise clinical operations quality workforce strategy and virtual care initiatives
• Licensure
  • Active unencumbered Registered Nurse (RN) license in Georgia or eligibility to practice in Georgia
  • For Virtual Care settings: Active unencumbered eNLC RN license within 60 days of hire
• Certification
  • Nurse Executive certification (NE-BC NEA-BC CENP) or comparable (CNML CENP) required within one (1) year of entry into role
  • Basic Cardiac Life Support (BCLS) through the American Heart Association

Skills Abilities & Knowledge (required)

1. Demonstrated leadership in physician-led multi-specialty clinical environments
2. Strong financial and operational acumen
3. Excellent written and verbal communication skills
4. Proven effectiveness as a strategic partner facilitator coach and systems thinker
5. Expertise in process improvement performance analytics and change management

Preferred Qualifications

• Doctoral degree preferred
• Senior nursing leadership experience within a large complex health system or multi-specialty physician enterprise

JOIN OUR TEAM TODAY! Emory Healthcare (EHC) part of Emory University (EUV) is the most comprehensive academic health system in Georgia and the first and only in Georgia with a Magnet designated ambulatory practice. We are made up of 11 hospitals-4 Magnet designated the Emory Clinic and more than 425 provider locations. The Emory Healthcare Network established in 2011 is the largest clinically integrated network in Georgia with more than 3450 physicians concentrating in 70 different subspecialties.

PHYSICAL REQUIREMENTS: (Medium-Heavy) 36-75 lbs 0-33% of the work day (occasionally); 20-35 lbs 34-66% of the workday; (frequently); 10-20 lbs 67-100% of the workday (constantly); Lifting 75 lbs max; Carrying of objects up to 35 lbs; Occasional to frequent standing & walking; Occasional sitting; Close eye work (computers typing reading writing); Physical demands may vary depending on assigned work area and work tasks.

ENVIRONMENTAL FACTORS: Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include but are not limited to: Blood-borne pathogen exposure; Bio-hazardous waste Chemicals/gases/fumes/vapors; Communicable diseases; Electrical shock; Floor Surfaces; Hot/Cold Temperatures; Indoor/Outdoor conditions; Latex; Lighting; Patient care/handling injuries; Radiation; Shift work; Travel may be required; Use of personal protective equipment including respirators; environmental conditions may vary depending on assigned work area and work tasks.

Emory is an equal opportunity employer and qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability protected veteran status or other characteristics protected by state or federal law.

Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcares Human Resources at . Please note that one weeks advance notice is preferred.