Vice President of Programs

Based in Concord MA Minute Man Arc is a mission-driven organization with more than 65 years of history and a deep commitment to the individuals and families it serves. This newly created Vice President of Programs role represents an exciting opportunity to shape the strategic direction of a comprehensive lifespan program portfolio - and to make a lasting impact on a community that depends on Minute Man Arc every day.

Founded in 1958 and headquartered in Concord MA Minute Man Arc for Human Services is a well-respected lifespan agency serving more than 1000 children and adults with intellectual and developmental disabilities across the greater Concord region and surrounding communities. With over 65 years of experience Minute Man Arc is the leader in providing a community of innovative lifelong care - improving the lives of individuals with disabilities by increasing lifelong independence personal choice and self-advocacy.

Minute Man Arcs comprehensive program offerings span the full lifespan and include programs for children and adults including Early Intervention innovation outdoors programming residential services recreation programs day services including employment services and more.

Minute Man Arc is accredited or licensed by CARF International the Massachusetts Department of Public Health the Department of Developmental Services (DDS) and the state Division of Early Education and Care. The organizations mission is to improve the lives of children and adults with disabilities through exceptional therapeutic services meaningful employment supportive living opportunities recreation and active community involvement.

This is a newly created senior leadership role reflecting Minute Man Arcs deepened commitment to programmatic excellence and innovation. Reporting directly to the Chief Executive Officer the Vice President of Programs holds overall strategic and operational responsibility for the full portfolio of Minute Man Arcs program areas and service lines.

The Vice President of Programs will provide visionary hands-on leadership to a team of Program Directors and the Director of Quality building a culture of accountability continuous quality improvement and person-centered service. As a key member of the senior leadership team this leader will embody Minute Man Arcs mission and values in every aspect of their work - engaging authentically with individuals served families employees funders and community partners.

Reports to: Chief Executive Officer

Management: 6 direct reports and 200 FTEs reporting up through the team of Directors. The direct reports include the Program Directors (across all program areas) and the Director of Quality.

• Serve as a key contributor to the organizations strategic planning and translate strategic priorities into programmatic goals milestones and action plans.
• Identify and pursue opportunities to strengthen grow and innovate Minute Man Arcs program portfolio in alignment with community need and organizational mission.
• Partner with the CEO and senior leadership team to develop and execute organizational initiatives that advance Minute Man Arcs impact.

• Provide direct oversight and operational leadership for all program areas including pediatric services adult day and employment services recreation and residential supports.
• Establish and monitor clear program goals performance expectations and outcome metrics across all service areas.
• Strengthen programmatic policies procedures and infrastructure to ensure consistency quality safety and compliance.
• Champion a person-centered approach to service delivery across all programs ensuring individuals choices goals and rights are at the forefront of all programming.

• Partner with the Director of Quality to oversee the organizations continuous quality improvement (CQI) initiatives and training efforts.
• Ensure full compliance with all applicable federal and state regulatory requirements including DDS DPH DESE and CARF International standards.
• Lead and coordinate the organizations licensure certification and re-accreditation processes.
• Use data collection and analysis to identify trends service gaps and opportunities for program enhancement.

• Build develop and retain a high-performing program leadership team; coach Program Directors and the Director of Quality to expand their leadership capacity and effectiveness.
• Foster a positive mission-driven organizational culture grounded in accountability collaboration and professional growth.
• Partner with Human Resources to recruit onboard and develop program staff at all levels.
• Collaborate with the CEO and HR in strategies related to employee relations

• Partner with the Chief Financial Officer in the development of programmatic budgets and contracts. The current budget is approximately $20 million.
• Monitor program budgets and ensure responsible stewardship of resources across all service areas.
• Identify and advocate for the staffing training space and systems infrastructure needed to fulfill Minute Man Arcs mission.

• Develop and sustain strong trusted relationships with individuals served their families and guardians DDS Commonwealth entities and other external stakeholders.
• Represent Minute Man Arc in the broader human services community including with the Association of Developmental Disabilities Providers The Arc of Massachusetts and peer organizations.
• Serve as a key liaison between program areas and Finance Operations Human Resources and funder stakeholders.

• Graduate degree in a human services social work public administration or related field strongly preferred; equivalent combination of education and experience will be considered.

• Minimum of 15 years of progressive nonprofit leadership experience in organizations serving individuals with intellectual and/or developmental disabilities.
• A skilled leader with a track record of building and leading high-performance teams and leading managers of teams.
• Demonstrated experience overseeing multiple program areas.
• Understanding of and experience with managing significant program budgets.
• Proven track record of leading performance- and outcome-based programs with measurable community impact.
• Strong background in regulatory compliance licensure and quality assurance within a Massachusetts DDS-funded environment.
• Substantial experience in budget development and fiscal management.

• Exceptional leadership presence with strong coaching and team development skills.
• Superior verbal and written communication skills; able to engage effectively across all levels of staff leadership families funders and community partners.
• High emotional intelligence; exercises sound judgment discretion and confidentiality.
• Strong analytical and problem-solving skills; data-informed approach to program evaluation and decision-making.
• Demonstrated commitment to diversity equity and inclusion; comfortable working in multicultural environments.
• Highly organized with the ability to manage multiple priorities in a fast-paced mission-driven environment.
• Proficient with Microsoft Office Suite. Familiarity with Therap preferred.

• Valid Massachusetts drivers license and clean driving record required.
• Ability to travel to Minute Man Arc program sites throughout the service region.
• Ability to successfully perform all essential functions of the position with reasonable accommodations considered.

This role involves a combination of office-based work and regular local travel to Minute Man Arc program sites including day programs residential homes early intervention sites and community locations. The position requires the ability to sit stand and walk for extended periods and to lift up to 30 pounds. Flexible scheduling may be required to meet programmatic needs.

Minute Man Arc offers a competitive salary and benefits package. The range for this role is $140000-$150000 annually. Benefits include: paid vacation time 13 paid holidays each year 3 paid personal days sick time in accordance with MA state law health insurance with fully paid health care deductible prescription drugs with no copays dental & vision insurance life short-term & long-term disability insurance employer-sponsored tuition reimbursement.

Minute Man Arc has partnered with Cindy Joyce Founder of Pillar Search & HR Consulting on the search for the new VP of Programs. Qualified candidates are encouraged to submit their resume and letter of interest to .

Required Experience:

Exec