Vice President of Operations

Vice President of Operations

Location: Southfield MI (on-site) / National Travel Required

Employment Type: Full-Time

Reports To: Executive Leadership Team

Lead Operational Excellence at Scale with EPIC Health

EPIC Health is seeking a strategic data-driven and execution-focused Vice President of Operations to lead and optimize operations across our growing multi-state healthcare organization.

This role is designed for a proven operations leader with a strong background in business operations Lean methodologies Six Sigma and industrial engineering principles who has successfully managed complex multi-site and multi-state organizations.

The VP of Operations will play a critical role in driving operational scalability process standardization efficiency quality improvement and organizational growth across all markets. This individual must be equally comfortable leading high-level strategy and diving into operational detail to solve problems and improve performance.

What Youll Do

Operational Leadership & Strategy

• Lead operational strategy across multiple markets and clinic locations nationwide.
• Develop scalable systems workflows and operational frameworks to support continued growth.
• Drive operational consistency efficiency and accountability across all business units.
• Partner with executive leadership to align operational initiatives with company goals and expansion plans.

Process Improvement & Performance Optimization

• Implement and leadLean Six Sigma and continuous improvement initiativesacross the organization.
• Analyze operational performance metrics and identify opportunities to improve efficiency throughput patient experience and financial performance.
• Standardize workflows SOPs and operational best practices across locations.
• Lead root-cause analysis and corrective action planning for operational challenges.

Multi-Site & Multi-State Oversight

• Oversee operations across multiple states and locations ensuring alignment compliance and performance consistency.
• Support regional and local operational leaders through coaching accountability and strategic guidance.
• Ensure successful integration of new locations acquisitions and expansion initiatives.

Financial & Business Operations

• Partner with finance and executive leadership on budgeting forecasting labor optimization and cost management.
• Drive operational KPIs related to growth efficiency staffing patient satisfaction and profitability.
• Identify opportunities for operational scalability while maintaining service quality and patient outcomes.

Team Leadership & Culture

• Build and lead high-performing operational teams focused on accountability collaboration and continuous improvement.
• Mentor and develop leaders across operations and clinic management teams.
• Foster a culture of operational excellence innovation and execution.

What You Bring

Required Qualifications

• Bachelors degree in Business Industrial Engineering Healthcare Administration Operations Management or related field required.
• Minimum of7 years of progressive operational leadership experiencein multi-state multi-site organizations.
• Proven success leading large-scale operational improvement initiatives.
• Strong background in:

• Lean methodologies
• Six Sigma

• Industrial engineering principles
• Process optimization and systems thinking

• Experience managing complex operational environments with multiple locations and high-volume operations.

Preferred Qualifications

• Masters degree (MBA MHA or related field) preferred.
• Lean Six Sigma certificationstronglypreferred.
• Experience in healthcare retail healthcare or other high-growth service industries preferred.

Skills & Competencies

• Strong executive leadership and decision-making abilities
• Highly analytical with a data-driven approach to operations
• Exceptional project management and organizational skills
• Ability to lead through growth change and operational complexity
• Strong communication and cross-functional collaboration skills
• Hands-on leadership style with a focus on execution and accountability

Why Join EPIC Health

• Lead operations at a rapidly growing mission-driven organization
• Opportunity to shape national operational strategy and scalability
• Collaborative executive leadership environment
• High-impact role with significant growth potential

• Competitive compensation and executive benefits package

Ready to Build and Scale Operational Excellence

If you are a transformational operations leader who thrives in fast-paced growth-oriented environments and has a passion for building scalable systems that drive results we want to hear from you.

Apply today and help shape the future of healthcare operations at EPIC Health.

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* Background checks are required for this role.