Vice President of Operations
Job Location:
Chicago, IL - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
VP OF OPERATIONS CLASS A LUXURY HIGH-RISE
LOCATION: Chicago IL
ABOUT OUR CLIENT:
Our client is a premier owner-operator of Class A ultra-high-rise multifamily trophy assets. To support their expanding portfolio they seek a VP of Operations to introduce institutional discipline hospitality-driven service and operational rigor freeing executive leadership to focus on strategic growth and capital relationships.
This hands-on leader will direct daily operations across these amenity-rich towers establish scalable processes and bridge building staff asset management and executives to elevate both resident and employee experiences.
YOUR RESPONSIBILITIES AS A LEADER:
Own portfolio-wide operational performance across ultra high-rise towers including budgets staffing vendor management and Class A service delivery standards.
Design and implement scalable SOPs reporting cadences and KPIs that preserve trophy-asset standards while bringing consistency across buildings.
Build mentor and hold accountable a team of general managers concierge/hospitality leads and engineering staff; instill a culture of white-glove service and accountability.
Oversee complex high-rise building systems life safety elevators amenity spaces and concierge operations ensuring uptime and resident satisfaction.
Partner with executive leadership on budgeting forecasting and capital planning; deliver clear data-backed performance reporting across the portfolio.
Lead due diligence transition planning and operational ramp-up for new high-rise acquisitions or lease-ups entering the portfolio.
Identify and resolve operational risk before it surfaces acting as an early-warning system for leadership.
THE SKILLS & EXPERIENCE YOU POSSESS:
10 years of progressive operations leadership experience specifically within ultra high-rise Class A or luxury multifamily communities.
Deep familiarity with high-rise building systems life safety/fire code compliance amenity programming and concierge or hospitality-style service models.
Proven ability to build and scale operational systems across a portfolio of trophy assets in a growth-oriented environment.
A hands-on execution-first leader equally comfortable on-site in the tower and in the boardroom.
Strong financial acumen with experience owning budgets forecasting and portfolio-level P&L accountability for high-value assets.
Comfortable operating with a high degree of autonomy and ownership in an organization still building out its infrastructure.
PERKS & BENEFITS YOULL RECEIVE:
Compensation: Up to $240000 base salary plus 25% performance-based annual bonus. Depends on experience.
Impact: A high-visibility seat at the leadership table with direct influence on company strategy and growth.
Benefits: Comprehensive health benefits PTO and retirement plan.
HOW TO APPLY & BE SELECTED:
Competitive base salary commensurate with experience. Performance-based bonus tied to third-party management contracts secured.
Send your resume to Our team will reach out with next steps if selected. All inquiries held in strict confidence.
Required Experience:
Exec
