Vice President, Digital Adoption & Preferences (Hybrid NYC or Edgewood, NY)

At Broadridge weve built a culture where the highest goal is to empower others to accomplish more. If youre passionate about developing your career while helping others along the way come join the Broadridge team.

Broadridge is hiring! The Vice President will define and execute the product strategy and roadmap for Broadridges digital adoption and preference-management solutions. The role will connect capabilities across InFocus preference management digital delivery secure document access client and investor portals and related Broadridge products.

The successful candidate will be a market-oriented product leader who can connect recipient needs client priorities regulatory requirements Broadridge capabilities and commercial opportunities. This individual must be able to lead complex initiatives across multiple products and organizations through collaboration and influence.

Responsibilities

• Define the product vision strategy and multiyear roadmap for digital adoption and preference management.
• Develop solutions that connect recipient preferences contact information digital communications document access paper fulfillment and performance measurement.
• Lead product strategy for capturing maintaining and applying communication preferences across accounts document types delivery channels and authorized service interactions.
• Establish solutions that allow recipients to opt in or out of eligible digital communications request paper update contact information and select preferred delivery channels.
• Identify opportunities to increase digital adoption while protecting recipient choice and meeting applicable regulatory requirements.
• Develop digital communication solutions spanning email secure web experiences mobile push notifications text messaging and future digital channels.
• Define solutions that provide secure reliable and accessible experiences for viewing retaining downloading and printing current and historical documents.
• Manage e-Default as a strategic solution within the broader digital adoption and preference-management portfolio.
• Translate regulatory developments client needs recipient expectations and market trends into product requirements and commercial opportunities.
• Define target client segments solution packages value propositions pricing approaches implementation requirements and adoption pathways.
• Develop business cases that quantify digital conversion print and postage savings client value revenue opportunities and required investment.
• Lead go-to-market planning with sales marketing finance account management implementation operations and client service.
• Create sales presentations demonstrations solution briefs readiness assessments financial calculators implementation playbooks and client-enablement materials.
• Help clients assess their current preferences electronic-address availability communication processes document-access experiences and readiness for digital adoption.
• Develop phased adoption strategies based on eligible populations communication types client priorities and operational readiness.
• Partner with product technology design data operations regulatory legal risk and compliance teams to coordinate solution delivery.
• Ensure client and market commitments remain aligned with product technology implementation and operational readiness.
• Incorporate client feedback recipient research behavioral data and communication performance into product decisions.
• Establish measures for product adoption digital conversion engagement client satisfaction cost savings revenue and operational performance.
• Provide regular reporting on product strategy roadmap progress adoption financial performance dependencies and risks.
• Identify opportunities to expand client relationships through additional digital channels preference services document experiences and engagement solutions.

Qualifications

• Minimum of eight years of experience in product management digital adoption preference management digital communications financial services or a related field.
• Demonstrated experience managing digital products from strategy and product definition through commercialization implementation adoption and optimization.
• Experience developing product roadmaps solution packages pricing approaches business cases and go-to-market plans.
• Knowledge of digital communications electronic delivery preference and consent management secure document access portals or regulated communications.
• Ability to translate regulatory client operational and technology requirements into understandable and commercially viable products.
• Experience working across product technology design data operations regulatory legal risk sales marketing finance and implementation teams.
• Understanding of digital channels including email secure web experiences mobile push notifications and text messaging.
• Experience developing client-readiness assessments adoption programs implementation approaches and sales-enablement materials.
• Strong financial and commercial orientation including experience measuring revenue adoption cost savings and product performance.
• Strong executive communication presentation relationship-management and influencing skills.
• Ability to simplify complex topics and communicate a compelling product and client-value narrative.
• Client-focused collaborative accountable and comfortable operating in a fast-paced and evolving environment.
• Bachelors degree required; advanced degree or equivalent professional experience preferred.
• Experience working with global and cross-functional teams is preferred.

Compensation Range: The salary range for this position is between $190000 - $200000

Bonus Eligibility: Bonus Eligible

Broadridge considers various factors when evaluating a candidates final salary including but not limited to relevant experience skills and education.

Benefits Information: Please visit for more information on our comprehensive benefit offerings.

All Colorado employees receive paid sick leave in compliance with the Colorado Healthy Families and Workplaces Act and other legally required benefits as applicable. Apply by clicking the application link and submitting your information. The deadline to apply for this role is December 1 2026

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We are dedicated to fostering a collaborative engaging and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe understood and valued and we work diligently and collaboratively to ensure Broadridge is a companyand ultimately a communitythat recognizes and celebrates everyones unique perspective.

Use of AI in Hiring

As part of the recruiting process Broadridge may use technology including artificial intelligence (AI)-based tools to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers and all employment decisions include human review to ensure fairness accuracy and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify misrepresent or disguise information in an application resume assessment or interview will result in disqualification from consideration.

US applicants: Clickhereto view the EEOC Know Your Rights poster.

Disability Assistance

We recognize that ensuring our long-term success means creating an environment where everyone is welcome where everyones strengths are valued and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race color religion sex (including sexual orientation gender identity or expression and pregnancy) marital status national origin ethnic origin age disability genetic information military or veteran status and other protected characteristics protected by applicable federal state or local laws.

If you need assistance or would like to request reasonable accommodations during the application and/or hiring process please contact us at or by sending an email to.