Vice President, Dev Ops

Calling all innovators - find your future at Fiserv.

Were Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world. We connect financial institutions corporations merchants and consumers to one another millions of times a day - quickly reliably and securely. Any time you swipe your credit card pay through a mobile app or withdraw money from the bank were involved. If you want to make an impact on a global scale come make a difference at Fiserv.

Job Title

About Your Role

As the Vice President DevOps you will lead the enterprise strategy for DevOps Platform Engineering Cloud Operations Site Reliability Engineering (SRE) and AI-enabled infrastructure across Fiserv. Partnering closely with Engineering Product Architecture Security Data Science and Infrastructure teams you will accelerate software delivery modernize technology platforms and drive the adoption of intelligent automation that improves reliability scalability security and operational efficiency.

What youll do:

• Lead the enterprise DevOps SRE platform engineering and cloud operations strategy enabling scalable resilient and secure technology platforms
• Build and develop high-performing DevOps SRE cloud engineering and platform teams while fostering a culture of innovation accountability and continuous improvement
• Drive modernization of CI/CD pipelines release management environment management infrastructure automation and cloud-native engineering practices
• Establish governance engineering standards and best practices for software delivery infrastructure management and operational excellence across the organization
• Leverage Generative AI Machine Learning AIOps and MLOps capabilities to automate infrastructure management incident response root-cause analysis monitoring and capacity planning
• Champion reliability engineering practices by defining and measuring SLOs SLAs KPIs observability standards disaster recovery readiness and technology resilience programs
• Partner with Information Security leadership to embed DevSecOps principles automated security controls vulnerability management and compliance requirements throughout the software development lifecycle
• Manage strategic technology investments budgets vendor relationships and executive partnerships while aligning platform capabilities to business objectives

Experience youll need to have:

• 15 years of technology leadership experience with enterprise-scale engineering infrastructure or operations organizations
• 8 years of leadership experience overseeing DevOps Platform Engineering Cloud Operations Infrastructure Engineering and/or Site Reliability Engineering teams
• 8 years of experience driving cloud transformation infrastructure modernization and enterprise-wide CI/CD adoption programs
• 7 years of experience designing and operating cloud-native platforms using AWS Azure Google Cloud Platform Kubernetes and container technologies
• 5 years of experience implementing Infrastructure as Code solutions using technologies such as Terraform CloudFormation or similar automation frameworks
• 5 years of experience leading DevSecOps observability reliability engineering operational excellence and technology resilience initiatives
• Demonstrated experience building and leading high-performing global engineering organizations including leadership development and succession planning
• Bachelors degree in computer science engineering information technology or a related field or an equivalent combination of education work and/or military experience

Experience that would be great to have:

• Prior experience implementing AI Generative AI Machine Learning AIOps or MLOps solutions within engineering and operations environments
• Prior experience leveraging AI-enabled automation to improve software delivery infrastructure management incident response and operational efficiency
• Experience leading technology organizations within financial services fintech payments or other highly regulated industries
• Relevant cloud DevOps AI Kubernetes or platform engineering certifications

How youll work:

• Fiserv emphasizes in-person collaboration to help you grow your career while shaping the future of fintech this role is on-site Monday through Friday
• This role requires being on-call during non-standard and/or overnight hours on a rotational basis
• This role requires flexibility to work overtime that includes weekends and holidays
• This role requires use of a computer and audio equipment

Travel:

• Approximately 20% travel off-site or to other office locations is expected

Sponsorship:

• In order to be considered you must be legally authorized to work in the U.S. without need for visa sponsorship now or in the future

Salary Range

These pay ranges apply to employees in Sunnyvale California. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individuals status as a veteran.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process please contact. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiservs Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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