Vice President, Clinical Services and Operations
El Segundo, CA - USA
Job Summary
Posting Date
06/02/2026601 Hawaii StEl SegundoCalifornia90245-4814United States of AmericaVP Clinical Services & Operations
The VP of Clinical Services and Ops serves as an enterprise clinical leader responsible for setting and advancing clinical services strategy while ensuring strong field execution. This role supports and enables field clinical operations by translating clinical priorities into clear policies procedures clinical content and education that drive consistent high-quality care. The VP partners closely with Field leaders and GVPs to plan implement and sustain clinical strategy in clinics using field engagement rounding and feedback loops to identify barriers accelerate adoption and improve outcomes. This leader oversees clinical writing and governance (including standards procedures and supporting tools) as well as the design delivery and evaluation of clinical education programs that build teammate capability. The VP leverages data trends and performance metrics to monitor impact course-correct quickly and continuously strengthen safety quality and operational performance across the country.
Location preference: This is a remote position. Candidates can be based anywhere in the US.
Travel requirements: This role will require approximately 25-50% travel.
ESSENTIAL DUTIES & RESPONSIBILITIES
Strategic & Clinical Leadership
Sets enterprise direction for clinical services strategies & programs that improve patient outcomes advance safety performance and drive consistent execution across the country.
Provides executive leadership for innovation and strategic initiatives that address business priorities field performance needs and evolving patient care requirements.
Manages compliance and regulatory adherence ensuring training programs meet external regulatory requirements required documentation is submitted to regulatory agencies and action plans are developed and executed to address deficiencies.
Educational Program Development & Delivery
Establishes enterprise clinical education strategy and priorities ensuring educational programs are aligned to clinical operational quality and safety goals
Identifies analyzes and drives continuous improvement opportunities of educational offerings; regularly reports on training program performance.
Ensuresteams drivethe implementation of training materials/revisions and ensurestimelycompletion of required training for clinical teammates.
Team Management & Cross-Functional Collaboration
Manages a diverse team including Directors of Clinical Services and Clinical Services Managers to include training coaching and ongoing performance management.
Manages develops and trains a team of clinical and non-clinical education teammates.
Owns clinical policy procedure and standards governance; leads clinical writing to ensure content is clear usable in the field and aligned with regulatory safety and quality expectations.
Partners with Field OPUS leaders and Palmers to drive effective implementation of clinical strategy including change planning leader enablement and escalation/resolution of execution barriers.
Maintains strong field presence through regular travel to markets and clinics to observe workflows coach leaders gather frontline input and ensure strategies are practical adopted and sustained.
Administrative Duties
Participatesin the development and management of capital budgets on an ongoing basis.
Other duties as assigned.
QUALIFICATIONS OF COMBINED EXPERIENCE & EDUCATION:
Bachelors degree in Nursingrequired
Masters degree in education business or related field preferred
Minimum of tenyearsclinical experience in renal services
Minimum of ten years leadership experience in clinical operations clinical services education and/or administrative functions in a complex healthcare environment
Demonstrated experience leading large-scale implementation change management and cross-functional strategic initiatives
Demonstratedexpertisein effectively teaching adult learners with different learning styles.
Demonstratedexpertisein organizing and speaking at large corporate meetings.
Prior experience managing remote teammates.
Highly effective communicator highly organized withanability to drive new clinical processes into routine habits and advancedproficiencyin MS Word Excel PowerPoint Outlook and Learning Management Systems (LMS).
LIST OF CERTIFICATES LICENSES AND REGISTRATIONS:
Current RN license in state of practice required
Certification in Nephrology Nursing (CNN) or Case Management preferred
Clinical Nurse Specialist or Advanced Practice Nursing
Active member of training and development professional organizations (e.g. ATD Training Magazine) preferred
What Well Provide:
More than just pay our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.
Comprehensive benefits: Medical dental vision 401(k) match paid time off PTO cash out
Support for you and your family: Family resources EAP counseling sessions access Headspace backup child and elder care maternity/paternity leave and more
Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVitas online training platform StarLearning.
#LI-RF
At DaVita we strive to be a community first and a company second. We want all teammates to experience DaVita as a place where I belong. Our goal is to embed belonging into everything we do in our Village so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited hired assigned and promoted without regard to race national origin religion age color sex sexual orientation gender identity disability protected veteran status or any other protected characteristic.
This position will be open for a minimum of three days.
The Salary Range for the role is $200000.00-$325000.00 per year.If a candidate is hired they will be paid at least the minimum wage according to their geographical jurisdiction and the exemption status for the position.New York Exempt: New York City and Long Island: $66300.00/year Nassau Suffolk and Westchester counties: $66300.00/year Remainder of New York state: $62353.20/year New York Non-exempt: New York City and Long Island: $17.00/hour Nassau Suffolk and Westchester counties: $17.00/hour Remainder of New York state: $16.00/hourWashington Exempt: $80168.40/year Washington Non-exempt: Bellingham: $19.13/hour Burien: $21.63/hour Everette: $20.77/hour Unincorporated King County: $20.82/hour Renton: $21.57/hour Seattle: $21.30/hour Tukwila: $21.65/hour Remainder of Washington state: $17.13/hourFor location-specific minimum wage details see the following link: for the role will depend on a number of factors including a candidates qualifications skills competencies and experience. DaVita offers a competitive total rewards package which includes a 401k match healthcare coverage and a broad range of other benefits. Learn more at
Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age date of birth or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.
Required Experience:
Exec
About Company
At DaVita—affectionately referred to as The Village—we are a community first and a company second. Our Trilogy of Care—Caring for Our Patients, Caring for Each Other and Caring for Our World—has been at the heart of everything we do and we work together to pursue our company Mission ... View more