Vice President, Client Services Hanleigh
Windsor, NC - USA
Job Summary
Our Company
Explore how you can contribute at AmeriLife.
For over 50 years AmeriLife has been a leader in the development marketing and distribution of annuity life and health insurance solutions for those planning for and living in retirement.
Associates get satisfaction from knowing they provide agents marketers and carrier partners the support needed to succeed in a rapidly evolving industry.
Job Summary
Assist in the development implementation and monitoring of office strategic initiatives goals and objectives. Responsible for the overall operations of one or more business units inclusive of workflows policies and procedures and work quality. Position will be hybrid in our CT office 2-3 days per week.Job Description
Were looking for a strategic and people-focused leader to join our team as Vice President Client Services. This role will lead business operations drive client satisfaction and develop high-performing teams in a fast-paced insurance environment.
What youll do: Lead and develop a high-performing client services team
- Drive operational excellence workflows and performance metrics
- Partner with leadership on strategic initiatives and business growth
- Build strong relationships with clients carriers and stakeholders
- Oversee compliance risk management and continuous improvement efforts
What were looking for:
- Proven leadership experience in client services operations or insurance & Financial Services
- Strong background in team leadership strategy and execution
- Ability to influence problem solve and drive results in a complex environment
What AmeriLife Offers
A comprehensive benefits package that includes PTO medical dental vision retirement savings disability insurance and life insurance.
Equal Employment Opportunity Statement
We are an Equal Opportunity Employer and value diversity at all levels of the organization. All employment decisions are made without regard to race color religion creed sex (including pregnancy childbirth breastfeeding or related medical conditions) sexual orientation gender identity or expression age national origin ancestry disability genetic information marital status veteran or military status or any other protected characteristic under applicable federal state or local law. We are committed to providing an inclusive equitable and respectful workplace where all employees can thrive.
Americans with Disabilities Act (ADA) Statement
We are committed to full compliance with the Americans with Disabilities Act (ADA) and all applicable state and local disability laws. Reasonable accommodations are available to qualified applicants and employees with disabilities throughout the application and employment process. Requests for accommodation will be handled confidentially. If you require assistance or accommodation during the application process please contact us at .
Pay Transparency Statement
We are committed to pay transparency and equity in accordance with applicable federal state and local laws. Compensation for this role will be determined based on skills qualifications experience and market factors. Where required by law the pay range for this position will be disclosed in the job posting or provided upon request. Additional compensation information such as benefits bonuses and commissions will be provided as required by law. We do not discriminate or retaliate against employees or applicants for inquiring about discussing or disclosing their pay or the pay of another employee or applicant as protected under applicable law. Pay ranges are available upon request.
Background Screening Statement
Employment offers are contingent upon the successful completion of a background screening which may include employment verification education verification criminal history check and other job-related inquiries as permitted by law. All screenings are conducted in accordance with applicable federal state and local laws and information collected will be kept confidential. If any adverse decision is made based on the results applicants will be notified and given an opportunity to respond.
Required Experience:
Exec