Veterinary Receptionist

Receptionist

Fox Creek Veterinary Hospital at Creve Coeur is hiring a full-time front-desk receptionist tobe the first point of contact for our veterinary clients playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment communicates clearly and is passionate about animal care.

What to Expect

As you join our team expect to be supported in your work and home life with:

• A comprehensive benefits package including medical dental and vision insurance
• Paid time off and a 401(k) plan for full-time employees
• Professional development opportunities

Salary:$16.00 - $19.00

Schedule: 36 hours per week. M-F Weekends evenings and holidays rotation

Key Responsibilities:

• Greet clients and their pets complete the appointment sign-in process confirm appointment details and escort clients to exam rooms.
• Ensure accurate service and product sales accounting handle payments process credit/debit cards and schedule future appointments.
• Answer client calls for appointments hospital inquiries medication refills and other requests. Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols basic lab tests common diseases veterinary terminology and pet behavior.
• Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:

• Previous experience as a veterinary receptionist or medical office assistant preferred
• Strong organizational and multitasking skills
• Ability to maintain a calm professional and positive demeanor

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