Veterinary Hospital Administrator

Dr. Elizabeth Olson and the staff at Varsity Veterinary Center have provided Orlando compassionate veterinary care and pet services since opening in 2010 making us the animal clinic of choice for pet owners in and around the Orlando community. Our mission is to provide the highest standard of veterinary care for pets. Our staff is passionate about veterinary medicine and are extremely well trained. We are a 3-doctor general practice and will be relocating into a new building in Spring 2027!

POSITION SUMMARY:

This is a critical position that plays a key role in driving the performance of a veterinary hospital. Creates drives and maintains a practice environment that facilitates the delivery of qualitycompassionate and efficient healthcare to animals. This position oversees the business and staff aspects of the practice and has responsibility for all support and operational functions such ashuman resource financial operational and business partnership with the MedicalDirector this position communicates a vision of excellence and oversees a profitable operation.

WHAT YOULL DO (Essential Functions):

• Foster a culture built on our values: Respect Learning Do the Right Thing WOW ServiceFun
• Partner with Medical Director to create and drive a practice environment that facilitates thedelivery of quality and efficient health care to animals
• Lead the creation and maintenance of a collaborative high-performing and positiveworkplace culture
• Organize the health services of a hospital or healthcare facility. Serve as the point personfor all day-to-day functions of the practice
• Assist with all strategic business development and operational planning efforts
• Oversee all departments that support the business side of the hospital with a focus onbusiness financials growth and human resources
• Responsible for the financial performance of assigned hospital(s). Guide the creation offinancial strategies and goals to achieve hospital profitability. Monitor and driveachievement of financial goals. Provide regular updates to the hospital team and inspire employee ownership of the hospitals financial performance
• Track data on assigned hospital(s) including daily revenue average invoice amount
  number of invoices and labor costs. Prepare reports and written summaries of the hospitals performance and provides updates to key individuals
• Coach manage mentor and train direct report staff. Provide continuous performance
  management recognition and conduct employee performance evaluations. Address
  performance and/or behavior issues clarify expectations and provide feedback. Provide
  overall guidance to and mentor hospital team
• Support staff growth and development. Encourage staff to seek educational opportunities
  incorporating job related training in addition to mandatory training
• Participate in the recruitment and selection of hospital staff. Provide orientation to outline
  job requirements and expectations policies and procedures and proper use of tools and
  equipment
• Build relationships with local general practices and community leaders to market the
  practice
• Work with hospital team(s) to create marketing programs to support the business model
  and strategic goals. Ensure marketing procedures are implemented followed and tracked
  Assess the effectiveness of marketing programs and promotions and makes
  adjustments as needed
• Manage human resources related issues. Maintain current knowledge of state federal and local relevant employment law and ensures legal compliance
• Partner and assist with the doctor and medical teams and medical support staff. Oversee
  and assist with doctor and staff schedules
• Manage facilities and equipment maintenance
• Maintain current knowledge and ensures compliance with OSHA DEA and other
  applicable regulatory agencies
• Perform other duties and projects as requested
  
  

WHAT WERE LOOKING FOR (Essential Qualifications):

Education:

• AA or Bachelors Degree in related field or equivalent work experience
  
  

Experience:

• 2 years of experience in overall operations financial and facilities management and/or
  Human Resources
• This includes two years of job-specific experience in a hospital management role within
  the veterinary or human health industry
• Experience leading a large team of individuals preferred.
  
  

Knowledge Skills and Ability:

• Knowledge of state federal and local employment and safety laws and regulations
• Intermediate proficiency with a variety of computer programs including Microsoft Outlook Word Excel and PowerPoint
• Lead and manage a department and employees
• Effective verbal written and listening communication skills
• Present information in a clear organized and concise manner both verbally and in writing
• Interact with a variety of clients and employees in a professional and effective manner.
• Leverage interpersonal skills and technical knowledge to bring people and ideas together
  to perform effectively
• Strong collaboration skills with internal teams and external partnerships for the purpose of building alliances with key individuals or groups
• Strong organizational skills including managing multiple priorities and deadlines
• Handle and maintain sensitive and confidential information with discretion
• Strong critical thinking judgement and problem-solving skills
• Adapt and remain flexible in changing situations and work environments
• Proactively identify issues and formulate solutions

WORKING CONDITIONS/PHYSICAL DEMANDS:

While performing the duties of this job the team member is regularly required to talk and hear.
The team member must frequently use a computer for long periods of time. Specific vision
abilities are required to do this job including close vision. This position requires walking and/or
standing for long periods of time bending reaching grasping and repetitive motions. Must be
able to lift up to 30 lbs. Must be able to work flexible hours including evenings and weekends.
This is not considered a remote position.

SUPERVISORY RESPONSIBILITIES:

Supervisory responsibility for all of the team members at the hospital other than doctors. Works
with the Medical Director to co-supervise Medical Support staff. This is not considered a remote
position.

Starting compensation for this position is $55000 annually with the bonus potential.

ABOUT LAKEFIELD VETERINARY GROUP

We believe exceptional veterinary care starts with exceptional people.

We partner with hospitals across the country to preserve what makes each practice special - its people culture and connection to community - while providing the operational supportand resourcesthat allow teams to thrive.

As we grow wearecommitted to creating an environment where team members feel respected supported and empowered to deliver outstanding care.

Our Values

Our culture is built on five core values that guide how we workand serve:

• Respect

• Learning

• Do theRightThing

• WowService

• Fun

If these resonate with youyoullfit right in.

Equal Employment Opportunity

Lakefield Veterinary Group is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all team members and applicants.

For more information about the role or to apply please email Joe Rusk at or visit Lakefield Careers.