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Veterinary Customer Service Representative
Job Location:
Job Location:
Bossier, LA - USA
Hourly Salary:
USD 14 - 16
Hourly Salary:
Posted:
11 July 2026 (30+ days ago)
Posted:
Application Deadline:
18 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Veterinary Customer Service Representative (Medical Receptionist / Front Desk)
North Airline Animal Hospital
Bossier City Louisiana
Full-Time Four 10-Hour Shifts Per Week
Bossier City Louisiana
Full-Time Four 10-Hour Shifts Per Week
North Airline Animal Hospital is seeking a professional dependable and customer-focused Veterinary Customer Service Representative to join our established veterinary team in Bossier City LA.
If you have experience working in a medical office healthcare setting or professional business environment and enjoy building relationships while providing exceptional customer service wed love to meet you.
As the first impression of our hospital youll play a critical role in creating a welcoming experience for every client and patient while supporting our veterinarians and medical team in delivering outstanding veterinary care.
Schedule
- Full-time position
- Four (4) 10-hour shifts each week
- One-hour lunch break each shift
- Every third Saturday: 7:30 AM 12:00 PM
We believe in providing a predictable schedule that supports work-life balance while ensuring excellent service for our clients and patients.
What Youll Do
As our Veterinary Customer Service Representative youll be responsible for delivering an exceptional client experience from the moment clients contact our hospital until they leave.
Responsibilities include:
- Welcome clients and patients with professionalism warmth and compassion
- Answer multi-line phones while providing outstanding customer service
- Schedule appointments and manage the daily veterinary appointment calendar
- Check clients and patients in and out efficiently
- Process invoices payments and financial transactions accurately
- Maintain accurate client and patient records within our veterinary practice management software
- Communicate effectively with veterinarians technicians and clients
- Coordinate prescription refill requests and client communications
- Manage a busy front desk while maintaining accuracy and attention to detail
- Assist clients during both routine wellness visits and emotionally sensitive situations
- Contribute to a positive collaborative and supportive team culture
Required Qualifications
- Minimum of two (2) years of experience working in a professional business office medical office healthcare practice or front desk environment
- Excellent verbal and written communication skills
- Strong organizational skills with exceptional attention to detail
- Ability to prioritize multiple responsibilities in a fast-paced environment
- High level of professionalism maturity and emotional intelligence
- Dependable reliable and committed to providing exceptional client service
- Strong computer skills with the ability to quickly learn new software systems
Preferred Qualifications
- Three (3) or more years of customer service experience
- Previous experience as a Veterinary Receptionist Veterinary Customer Service Representative Medical Receptionist Healthcare Customer Service Representative or Front Desk Coordinator
- Experience working in a veterinary clinic animal hospital medical office dental office specialty practice or other healthcare setting
- Familiarity with veterinary terminology or practice management software
Who Will Be Successful in This Role
Were looking for someone who is:
- Professional and polished
- Friendly welcoming and compassionate
- Dependable and reliable
- Thrives in a team-oriented environment
- Calm under pressure and able to manage multiple priorities
- An excellent communicator who enjoys helping people
- Passionate about providing an exceptional client experience every day
Benefits
We value our team members and offer a comprehensive benefits package including:
- Health Insurance
- Dental Insurance
- Vision Insurance
- Paid Time Off
- 401(k) with Company Match
- Employee Pet Care Discounts
- Ongoing Training and Career Development
- Supportive Team Environment
If youre looking for a long-term career with a respected veterinary hospital where professionalism teamwork compassion and exceptional customer service are valued wed love to hear from you.
Apply today to join the team at North Airline Animal Hospital and help us provide outstanding care to the pets and families of the Bossier City community.
Keywords: Veterinary Customer Service Representative Veterinary Receptionist Medical Receptionist Medical Office Receptionist Front Desk Receptionist Client Service Representative Healthcare Customer Service Animal Hospital Jobs Veterinary Jobs Medical Office Jobs Receptionist Jobs Bossier City Jobs Louisiana Jobs.
Apply today to join the team at North Airline Animal Hospital and help us provide outstanding care to the pets and families of the Bossier City community.
Keywords: Veterinary Customer Service Representative Veterinary Receptionist Medical Receptionist Medical Office Receptionist Front Desk Receptionist Client Service Representative Healthcare Customer Service Animal Hospital Jobs Veterinary Jobs Medical Office Jobs Receptionist Jobs Bossier City Jobs Louisiana Jobs.
Required Experience:
Unclear Seniority
About Company
We handle the day-to-day business operations while you provide excellent medical care. Join a veterinary family that cares about your happiness and success.
