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Veterinary Client Service Representative No Weekends

Innovetive Petcare


Job Location:

Chattanooga, TN - USA

Monthly Salary: Not provided by the employer
Posted: 1 July 2026 (30+ days ago)
Application Deadline: 28 September 2026
Vacancies: 1 Vacancy

Job Summary

Are you passionate about helping pets and the people who love them We are seeking a friendly dependable and detail-oriented Veterinary Client Service Representative (CSR) to join our growing veterinary team. As the first point of contact for our clients youll play an essential role in creating a welcoming compassionate and organized experience while supporting our veterinarians and technicians in delivering exceptional patient care.

If you thrive in a fast-paced veterinary clinic enjoy providing outstanding customer service and have excellent communication skills wed love to hear from you!

Schedule: Monday-Thursday 7:00 AM-4:00 PM

Some of the responsibilities you will own in this role:

  • Welcome clients and patients with professionalism warmth and compassion.
  • Answer multi-line phones and respond to client inquiries.
  • Schedule appointments and obtain accurate patient medical histories.
  • Verify patient vaccination records immunization status and required testing.
  • Communicate patient arrivals and treatment needs with veterinarians and veterinary technicians.
  • Process invoices collect payments and explain charges when needed.
  • Fill prescription medications prescription diets and over-the-counter products as directed by the veterinarian.
  • Maintain accurate patient records and enter information into veterinary practice management software.
  • Support daily front desk operations while ensuring exceptional client service.
  • Assist with additional responsibilities as assigned. Duties may change as clinic needs evolve.

Preferred Qualifications

  • High school diploma or equivalent.
  • Previous veterinary clinic animal hospital or veterinary customer service experience preferred.
  • Excellent communication organizational and multitasking skills.
  • Comfortable working in a fast-paced environment while maintaining attention to detail.
  • Ability to lift 30-50 pounds.
  • Availability to work weekends evenings and holidays as needed.

Benefits

  • Paid time off
  • Health insurance
  • Dental Insurance
  • Vision insurance
  • Employee discounts
  • Flexible schedules
  • 401K with company match
  • Training and Career development


Required Experience:

Unclear Seniority


About Company

Company Logo

We handle the day-to-day business operations while you provide excellent medical care. Join a veterinary family that cares about your happiness and success.

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