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Veterinary Client Service Representative
Job Location:
Job Location:
Dallas, TX - USA
Hourly Salary:
USD 17 - 19
Hourly Salary:
Posted:
11 July 2026 (30+ days ago)
Posted:
Application Deadline:
8 October 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Join Our Compassionate Veterinary Team!
Are you passionate about helping pets and the people who love them Were seeking a friendly dependable and customer-focused Veterinary Client Service Representative (CSR) to join our growing team. As the first point of contact for our clients youll play an essential role in creating a welcoming organized and positive experience for every pet and family that walks through our doors.
If you thrive in a fast-paced environment enjoy building relationships and have excellent communication skills wed love to hear from you!
Some of the responsibilities you will own in this role:
- Provide friendly quality customer care to patients and clients
- Process invoices payments
- Answer phones schedule appointments and obtain all necessary medical history
- Determine the status of the patients immunizations and tests
- Communicate with the doctor and technical staff on the patients arrival and necessary treatments
- Fill prescriptions food requests and over-the-counter products as instructed by a veterinarian
- Accurately input data into computer software
- This is not a complete list of job duties; some tasks may be assigned or reassigned as policies and procedures change*
Preferred Qualifications
Successful candidates will have:
- Exceptional customer service and interpersonal skills
- Strong verbal and written communication abilities
- Excellent organizational skills and attention to detail
- The ability to multitask and remain calm in a fast-paced veterinary environment
- A compassionate empathetic and professional attitude
- Basic computer proficiency and the ability to learn veterinary practice management software
- Previous veterinary reception veterinary customer service medical reception or customer service experience is preferred but not required
Schedule Requirements
As we expand our hospital hours were looking for team members who are flexible and dependable.
Availability includes:
As we expand our hospital hours were looking for team members who are flexible and dependable.
Availability includes:
- Evening shifts ending at 8:00 PM and/or 11:00 PM
- At least one weekend shift each week
- Additional weekday shifts based on hospital needs
Benefits
- Paid time off
- Health insurance
- Dental Insurance
- Vision insurance
- Employee discounts
- Flexible schedules
- 401K with company match
- Training and Career development
Required Experience:
Unclear Seniority
About Company
We handle the day-to-day business operations while you provide excellent medical care. Join a veterinary family that cares about your happiness and success.
