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Veterinary Client Service Representative
Job Location:
Job Location:
Baltimore, MD - USA
Hourly Salary:
USD 16 - 18
Hourly Salary:
Posted:
3 July 2026 (30+ days ago)
Posted:
Application Deadline:
30 October 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
At Doc-Side Veterinary Medical Center were dedicated to providing exceptional care for pets and their owners. Our friendly and passionate team works hard to ensure a positive experience for every client and their furry companions. If you love animals and thrive in a lively environment wed love to have you join our team!
Position Overview:
Do you have a passion for animals and a talent for delivering outstanding customer service Were on the hunt for a friendly and enthusiastic Veterinary Client Service Representative to be the welcoming face of our this vital role youll ensure our clients and their pets receive the best care from start to finish.
Some of the responsibilities you will own in this role:
- Provide friendly quality customer care to patients and clients
- Process invoices payments
- Answer phones schedule appointments and obtain all necessary medical history
- Determine the status of the patients immunizations and tests
- Communicate with the doctor and technical staff on the patients arrival and necessary treatments
- Fill prescriptions food requests and over-the-counter products as instructed by a veterinarian
- Accurately input data into computer software
- Schedule- variety of Morning (7:15a-3:15p) and evening (12p-8p) shifts and every other Saturday
- This is not a complete list of job duties; some tasks may be assigned or reassigned as policies and procedures change*
Preferred Qualifications
- A genuine passion for animals and their well-being
- Strong communication and interpersonal skills
- Ability to multitask and thrive in a fast-paced environment
- Proficiency with computers
- A positive attitude and team-oriented mindset
Benefits
- Paid time off
- Health insurance
- Dental Insurance
- Vision insurance
- Employee discounts
- Flexible schedules
- 401K with company match
- Training and Career development
Required Experience:
Unclear Seniority
About Company
We handle the day-to-day business operations while you provide excellent medical care. Join a veterinary family that cares about your happiness and success.
