Veteran Care Navigator SSG Fox Suicide Prevention-2

Centerstone is among the nations leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes peoples lives. A dynamic well-established organization we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team!

JOB DESCRIPTION:

SUMMARY OF POSITION

The Veteran Care Navigator (VCN) provides in-person veteran peer support services to Veterans and members of the Armed Services under the SSG Fox Suicide Prevention Grant. This position focuses on suicide prevention care coordination and facilitation of access to behavioral healthcare and supportive services. The VCN engages Veterans families and community partners to promote connection to services and reduce barriers to care.

The Veteran Care Navigator ensures services are delivered in compliance with applicable grant requirements organizational policies and state and federal regulations including timely and accurate documentation. The VCN works collaboratively with internal teams leadership and community-based partners to support Veteran engagement continuity of care and positive service outcomes. Services are provided using trauma-informed person-centered recovery-oriented and shared decision-making approaches.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Provides Veteran peer support and suicide preventionfocused services in accordance with established standards program expectations and SSG Fox Suicide Prevention Grant requirements.
• Conducts outreach engagement and follow-up with Veterans and eligible family members to promote access to behavioral health and suicide prevention services.
• Represents Centerstone to internal and external stakeholders including grant funders Veteran-serving organizations and community partners and supports relationship-building efforts to meet grant objectives.
• Provides community education and consultation related to suicide prevention Veteran mental health and available grant-funded services.
• Supports program operations to ensure all grant deliverables and performance measures are completed accurately and within required timeframes.
• Participates in program development activities process improvement efforts and implementation of grant-related workflows to ensure compliance and service quality.
• Maintains accurate timely and complete documentation in accordance with organizational policy and grant and regulatory requirements.
• Contributes to the management and maintenance of resource and provider network information including Veteran-specific and suicide prevention resources.
• Provides targeted case management and referral services using a shared decision-making approach to support individualized care planning.
• Identifies barriers to engagement and utilizes brief solution-focused emotional support techniques to encourage ongoing participation in services.
• Assesses suicide risk and safety concerns and implements appropriate safety management interventions; initiates referrals and linkages as clinically indicated and remains engaged until safety and stabilization are achieved.
• Performs other duties as assigned in support of program goals and organizational mission.

KNOWLEDGE SKILLS & ABILITIES

• Effectively communicate via written verbal in person and virtual methods.
• Knowledge of military culture and the unique needs of Veterans and their families.
• Working knowledge of Veteran-serving organizations suicide prevention resources and community-based supports.
• Ability to establish rapport and maintain effective working relationships with individuals families and community partners.
• Strong customer service skills and professional communication practices.
• Ability to work effectively as part of a multidisciplinary team.
• Demonstrated organizational skills including time management prioritization and attention to detail.
• Ability to problem-solve exercise sound judgment and respond effectively in high-risk or crisis situations.
• Effective written verbal and interpersonal communication skills.
• Ability to work in community-based settings and attend in-person meetings as required.

QUALIFICATIONS

Education Level

High school diploma or GED required. Bachelors degree is preferred.

Years of Experience

Military veteran status required. Must have one year experience in behavioral health field.

Certification/Licensure

N/A

PHYSICAL REQUIREMENTS

Standing 20%

Sitting 80%

Squatting Occasional

Kneeling Occasional

Bending Occasional

Driving Occasional

Lifting Occasional

DISCLAIMER

The duties and responsibilities described in this document are not a comprehensive list and additional tasks may be assigned to the employee from time to time or the scope of the job may change as necessitated by business demands.

Time Type:

Pay Range:

Delivering care that changes peoples lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy:

• Medical dental and vision health coverage

• Flexible Spending and Health Savings Accounts

• 403b retirement plan with company match

• Paid time off and ten paid holidays

• AD&D Insurance Life Insurance and Long Term Disability (company paid)

• Employee Resource Groups

• Continuing education opportunities

• Employee Assistance Program

Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a persons merit and qualifications directly related to professional competence. We treat all clients and colleagues with dignity and respect.

At Centerstone we use our values as a guide for what we do. Respect Expertise Integrity and Empowerment are at the heart of every interaction at Centerstone and particularly rooted in our Culture.

Our approach to culture is to create an environment that encourages supports and celebrates the voices and experiences of our employees. We are committed to a culture of empowerment respect integrity and expertise that powers our innovation and connects us to each other our clients and the communities we serve.

Centerstone is also committed to a strong culture of quality and safety celebrating role-models who champion best practices for quality clinical risk and patient safety.