Venue Access Coordinator | Part-Time | Ryan Field at Northwestern University

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services with a platform spanning venue development and end-to-end capabilities across venue management hospitality and sponsorship sales. Founded in 2015 the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas stadiums convention centers music festivals performing arts centers and cultural institutions spanning four continents.

Venue Access Coordinatorssupport the safe organized and efficient operation of the Ryan Field loading dock and service areas during event move-in event hours move-out and other venue activity. This position serves as a key point of contact for vendors contractors deliveries clients and event personnel entering the venue through the loading dock. Venue Access Coordinatorsare responsible for managing vehicle and pedestrian access verifying authorization maintaining accurate entry information directing vehicles and deliveries protecting the facility and maintaining clear emergency and operational pathways. This position works closely with Event Managers Venue Operations and Public Safety personnel to maintain operational control while providing a professional and welcoming experience for everyone entering Ryan Field.

This role pays an hourly rate of $15.00.

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

This position will remain open until November 13 2026.

The new Ryan Field will create a world-class home for Northwestern University Athletics and a best-in-the-nation football experience for fans and players and be a year-round asset for the community.

• Monitor loading dock and service-area activity during event move-in event hours move-out and other assigned venue operations.
• Serve as a professional and welcoming first point of contact for vendors contractors delivery personnel clients and other individuals entering through the loading dock.
• Support the check-in and check-out process for individuals and vehicles entering the loading dock.
• Verify that individuals and vehicles entering the dock have the appropriate authorization credential dock pass or approved access.
• Maintain accurate records of vendor contractor delivery and vehicle activity as required.
• Follow event-specific loading dock plans schedules and instructions provided by Event Managers or Venue Operations.
• Coordinate arriving deliveries and vehicles with the appropriate Ryan Field team member or department when necessary.
• Guide vehicles to assigned loading unloading staging or parking locations.
• Ensure only authorized vehicles park or remain in the loading dock and service areas.
• Help maintain an orderly flow of vehicles and pedestrians to prevent congestion and unsafe conditions.
• Attempt to identify vehicle operators and associate drivers with their vehicles when required.
• Place oil pans or other required protective materials underneath vehicles to protect facility surfaces.
• Monitor vehicles and loading/unloading activity for conditions that could damage the facility and immediately report concerns.
• Maintain clear fire lanes emergency access routes loading areas doorways and other required pathways at all times.
• Assist with the staging and parking of emergency operational production and other authorized vehicles when necessary.
• Monitor dock doors entryways and surrounding service areas and ensure they remain secure when not actively in use.
• Prevent unauthorized individuals from entering restricted or non-public areas through the loading dock.
• Politely but consistently enforce Ryan Field loading dock access parking and safety procedures.
• Remain alert and maintain strong situational awareness throughout the assigned shift.
• Immediately report unauthorized access unsafe conditions suspicious activity vehicle incidents facility damage or other concerns to the appropriate Event Manager Venue Operations or Public Safety representative.
• Forward operational questions exceptions or situations outside established procedures to the appropriate supervisor rather than independently authorizing exceptions.
• Assist Event Managers and Venue Operations with other loading dock or service-area responsibilities as assigned.
• Ensure dock doors entryways and assigned areas are properly secured before leaving the post.

• Prior experience in event operations venue operations loading dock operations parking facilities logistics or a related environment preferred but not required.
• Strong communication and interpersonal skills.
• Professional welcoming and guest-focused demeanor.
• Ability to communicate effectively with vendors contractors delivery drivers event personnel and Ryan Field team members.
• Ability to remain calm and professional in high-traffic and high-pressure environments.
• Strong situational awareness and attention to detail.
• Ability to enforce policies consistently respectfully and professionally.
• Ability to follow established procedures direction and chain of command.
• Ability to stand walk and work indoors or outdoors for extended periods and in varying weather conditions.
• Ability to work flexible schedules including evenings weekends holidays event days and event move-in/move-out periods.

At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens ourpeople improves ourservice and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.