Vendor Manager

At T-Mobile we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant employee stock purchase plan 401(k) and access to free year-round money coaches. Thats how were UNSTOPPABLE for our employees!

*This role requires working on-site five days per week. Remote work is not available for this position. T-Mobile is unable to sponsor a work visa for this position.*

Job Overview
The Vendor Manager at T-Mobile manages and optimizes vendor relationships supporting network equipment supply chain operations spanning forward functions such as inbound logistics warehousing staging/kitting fulfillment and deployment readiness as well as reverse functions including returns RMA coordination repair/refurbishment redeployment and disposition. This role monitors vendor performance enforces contract and SLA requirements and partners with internal stakeholders to ensure vendors deliver reliable service cost efficiency inventory accuracy and operational readiness. The Vendor Manager supports risk management and issue resolution across logistics OEM repair and disposition partners to reduce service-impacting disruptions. This role analyzes vendor costs validates performance outcomes and identifies opportunities to improve cost-to-serve and operational efficiency across forward and reverse flows. Success is measured by sustained vendor performance contract compliance improved network equipment availability reduced aging and measurable cost and process improvements.

Job Responsibilities:

• Vendor Relationship Management Across Forward & Reverse Operations: Manage and optimize relationships with logistics OEM repair and disposition vendors supporting network equipment operations. Ensure vendor execution supports inbound logistics warehousing staging/kitting fulfillment returns repair/refurbishment redeployment and disposition requirements.
• Vendor Performance Contract & SLA Compliance: Monitor vendor performance against contractual obligations SLAs quality expectations and operational requirements. Enforce compliance and support corrective actions to improve service levels cycle times inventory accuracy and network equipment readiness.
• Stakeholder Partnership Planning & Risk Management: Collaborate with Network Engineering Field Operations Supply Chain Operations Procurement Finance and other internal teams to align vendor execution with network build upgrade maintenance and recovery priorities. Support planning and risk management practices that reduce service-impacting disruptions across forward and reverse flows.
• Vendor Cost Management & Efficiency Improvement: Analyze and manage vendor costs related to logistics warehousing fulfillment repair returns redeployment and disposition activities. Identify savings opportunities validate cost drivers and support initiatives that improve cost-to-serve and operational efficiency.
• Reporting Scorecards & Leadership Communication: Prepare and present vendor performance reports scorecards cost trends SLA results risk items and improvement actions to leadership. Translate vendor data into clear insights and recommendations that support operational decisions.
• Operational Excellence & Continuous Improvement: Contribute to supply chain operational excellence by applying knowledge of logistics inventory management repair operations asset controls and vendor management. Support improvements that strengthen process consistency asset utilization compliance and scalability across forward and reverse network equipment operations
• Systems Controls & Vendor Process Enablement: Support vendor adoption and use of systems tools and process controls such as WMS/enterprise system integrations asset tracking serialization dashboards and automated reporting. Ensure vendor processes support accurate visibility traceability billing and operational control across the network equipment lifecycle

Education and Work Experience:

• Bachelors Degree plus 3 years of related work experience
  OR advanced degree with 1 year of related work experience
  OR combination of education and experience deemed equivalent (Required)
• Acceptable areas of study include Business Administration Supply Chain Management or related field (Preferred)
• 2-4 years Implementing strategic planning and best practices in procurement and risk management (Preferred)
• 4-7 years Managing and optimizing relationships with vendors in a corporate setting (Preferred)
• 4-7 years Analyzing vendor costs and managing budgets to achieve cost savings and efficiency improvements (Preferred)

Knowledge Skills and Abilities:

• Business Decisions (Required)
• Contract Management (Required)
• Cost Management (Required)
• Negotiation (Required)
• Performance Monitoring (Required)
• Relationship Management (Required)
• Risk Management (Required)
• Stakeholder Management (Required)
• Strategic Planning (Required)
• Strategic Thinking (Required)
• Supplier Performance Evaluation (Required)
• Vendor Management (Required)

Licenses and Certifications:

• Certified Supply Chain Professional (CSCP) Certification from APICS that demonstrates knowledge in supply chain management and operations which is crucial for overseeing vendor relationships and optimizing procurement processes. (Preferred)
• Supply Chain Management (CPIM) Certified in Production and Inventory Management (CPIM): This certification from APICS shows expertise in production and inventory management aiding in the effective management of vendor-supplied goods and services. (Preferred)
• Project Management Professional (PMP) Certification from the Project Management Institute that indicates proficiency in project management which is beneficial for managing contracts and projects involving multiple vendors. (Preferred)

• At least 18 years of age
• Legally authorized to work in the United States

Travel:
Travel Required (Yes/No): No

DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No

The base salary for this role varies by location and reflects local market rates:

• Arlington TX $90400 $122300

• Flower Mound TX $93100 $126000

Base Pay Range: $82200 - $148200

Corporate Bonus Target: 15%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidates actual pay will be based on various factors such as work location qualifications and experience so the actual starting pay will vary within this range.

At T-Mobile employees in regular non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employees eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location T-Mobile our benefits exemplify the spirit of One Team Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases offering medical dental and vision insurance a flexible spending account 401(k) employee stock grants employee stock purchase plan paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave family building benefits back-up care enhanced family support childcare subsidy tuition assistance college coaching short- and long-term disability voluntary AD&D coverage voluntary accident coverage voluntary life insurance voluntary disability insurance and voluntary long-term care insurance. We dont stop there - eligible employees can also receive mobile service & home internet discounts pet insurance and access to commuter and transit programs! To learn about T-Mobiles amazing benefits check out.

Never stop growing!
As part of the T-Mobile team you know the Un-carrier doesnt have a corporate ladderits more like a jungle gym of possibilities! We love helping our employees grow in their careers because its that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity youre living our values while investing in your career growthand we applaud it. Youre unstoppable!

T-Mobile USA Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age race ethnicity color religion creed sex sexual orientation gender identity or expression national origin religious affiliation marital status citizenship status veteran status the presence of any physical or mental disability or any other status or characteristic protected by federal state or local law. Discrimination retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

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