Vehicle Titling & Licensing Specialist I or II- Eagle, CO

Eagle County Government is hiring one Vehicle Titling & Licensing Specialist I or II. The position offer will be based on experience knowledge skills and abilities.

Hiring Ranges:

• Specialist I: $25.50-$30 (Max pay $34.42)
• Specialist II: $27.50 - $33 (Max pay $38.45)

The Vehicle Titling & Licensing Specialist is responsible for direct customer service and fulfillment of all Motor Vehicle Title and Registration transactions in accordance with Colorado Revised Statutes and Clerk office policies. They professionally communicate applicable laws and procedures recommend solutions and collect statutory Motor Vehicle revenue due to state and local tax jurisdictions on each vehicle transaction.

This position is highly complex and requires a minimum of one year of hands-on and back-office training to become competent with a majority of responsibilities and functions. This position also assists with election and voter services during election periods.

This opportunity has career progression within the first 2 years! See below for more details!

Applicants are encouraged to apply before 8am on Monday July 20th however the posting will be kept open until filled.

Schedule: Office Hours are Monday - Friday 8 a.m. - 5 p.m. (A 4 x 10s schedule may be possible).

Location: Eagle CO

*Housing may be available!

Key Responsibilities:

• Examine and verify valid forms of Secure and Verifiable Identification (SVID) from various sources.
• Process a wide range of motor vehicle documentation including titles registrations sales tax receipts VIN inspections insurance certificates and more.
• Understand requirements for transferring vehicle ownership including out-of-state/country vehicles and assist with acquiring titles when originals are unavailable.
• Verifies required documents to issue temporary vehicle registration permits.
• Accurately issue and renew license plates year tabs and month tabs from inventory.
• Facilitate the application and issuance of specialty license plates including personalized disabled and military plates.
• Provide prompt professional and grammatically correct responses to complex customer inquiries via phone email and in-person.
• Execute proper opening closing cash handling and deposit procedures.
• Complete daily back-office work including online and mail transactions and title maintenance.
• Assist with voter services during election periods as needed.

Qualifications (Vehicle Titling & Licensing Specialist I):

• Two years of proven success in a position related to the interpretation and application of complex rules and regulations data entry financial management cash management and customer service or an equivalent combination of education and experience.
• Proficient in Microsoft Office programs (Excel Word) or equivalent.
• Ability to type 45 words per minute.
• Excellent customer service organizational and communication skills.
• Ability to be a team player with a positive adaptable flexible attitude.
• Ability to multi-task and perform with frequent interruptions and work independently.

Vehicle Titling & Licensing Specialist I Complete Job Description

Vehicle Titling & Licensing Specialist II - Key Differences:

• Handles motor vehicle transactions at an increased level of complexity and understanding compared to the Motor Vehicle Technician I.
• Required Experience: At least 1.5 years of proven success in a Vehicle Titling & Licensing Specialist position demonstrating proficiency in all essential functions and required knowledge skills and abilities.
• Key Skill: Maintains consistent enthusiasm and patience for helping mentor train and support Vehicle Titling & Licensing Specialist teammates.

Vehicle Titling & Licensing Specialist II Complete Job Description

Career Progression

Grow your career with us! Eagle County Government is committed to a culture fostering employee growth and rewarding our team members for developing their knowledge skills and abilities.

Many departments and offices offer promotion by progression programs. These programs allow qualified employees to advance to higher-level positions once they master the required skills and knowledge.

This opportunity has built-in career progression! Once an employee has mastered the knowledge skills and abilities of a Vehicle Titling & Licensing Specialist I which usually takes about 18 months they will be considered for promotion to a Vehicle Titling & Licensing Specialist II position which is a higher grade level with a higher pay rate.

Culture & Benefits

Working in local government is one of the best career paths in the mountains. Your Career will Soar with Eagle County. Get started with us today!

• Why is Eagle County recognized as a Best Place to Work in 2022 Culture of flexibility and support for mental health / wellness. Check out more awards here.
• Purpose! A modern values-driven workplace with more than 550 employees embracing a welcoming culture supportive leaders and an organization focused on our mission: Creating a Better Eagle County for All.
• Learning organization focused on professional development opportunities FREE CMC classes and Tuition reimbursement.
• Future focused with our Strategic Plan on improving housing climate change and more.
• As a certified healthy workplace our culture recognizes the importance of individual needs and enjoying life outside of work. Other perks may include flexible work arrangements paid volunteer time and daytime fitness classes/bike rides.

Great benefits! See the details

• Comprehensive and low-cost medical dental and vision insurance (as low as $85/month for employee only)
• Wellness program where you can earn cash or extra days off
• 15 paid holidays
• Paid time off (starting at 12 days) and additional medical leave
• Paid volunteer hours
• 8% (dollar-for-dollar match) retirement plan
• Free classes at Colorado Mountain College
• Eagle County University classes (internal trainings)
• Tuition reimbursement programs
• Bilingual Pay Incentive
• Free bus pass and more

Relocation & Housing Information

Required Experience:

IC