Vehicle Exchange Specialist

Advantage Chevrolet ofBridgeview is seeking an energetic customer-focused Vehicle Exchange Specialist to join our growing this role you will help current customers explore opportunities to upgrade their vehicles while delivering an exceptional customer experience.

If you enjoy talking with people building relationships and helping customers find solutions that meet their needs we want to meet you!

• Contact current dealership customers regarding vehicle upgrade and exchange opportunities.
• Review customer vehicle ownership and equity positions.
• Educate customers on the benefits of newer models available incentives and special programs.
• Schedule appointments for customers interested in trading or upgrading their vehicles.
• Follow up with customers via phone text email and CRM systems.
• Maintain accurate customer records and communication logs.
• Work closely with the sales team and management to maximize customer opportunities.
• Meet and exceed daily weekly and monthly performance goals.
• Deliver outstanding customer service throughout the exchange process.

• Excellent communication and interpersonal skills.
• Strong customer service mindset.
• Positive attitude with a professional appearance and demeanor.
• Ability to multitask and stay organized in a fast-paced environment.
• Comfortable making outbound calls and following up with customers.
• Basic computer and CRM experience preferred.
• Self-motivated with a desire to succeed.

Automotive Sales Service BDCexperience is a plus but not required. We are willing to train the right candidate.

• Competitive hourly pay plus bonus opportunities.
• Paid training.
• Career growth and advancement opportunities.
• Medical dental and vision insurance.
• Supportive and team-oriented work environment.

At Advantage Chevrolet of Bridgeview we believe our employees are the key to our success. We provide the tools training and support needed to build a rewarding career while delivering an outstanding experience to our customers.

Start your career with a dealership that values growth teamwork and customer satisfaction.