Valet Shift Lead

Are you a team player who likes to have fun while you work Do you enjoy meeting people and sparking conversations If so then we want YOU to join our LAZ family! We are an employee first company who care about you and what you think!

Why LAZ Parking

• Compensation: $14/hr PLUSTips
• Schedule: Friday-Monday 3pm-11pm
• Team Atmosphere
• Growth Opportunities
• Pay Activ On-demand access to earned wages get up to 50% of your earned wages immediately
• Paid training: No experience We have you covered!
• Free company uniform

*Must have valid 2yr drivers license*

The following programs are available to help support youfreeof charge.

• Health Coaching & ResourcesOne-on-one health coaching is available to all employees whether you choose to enroll in LAZ Benefits or not.
• Employee Assistance Program (EAP)you and eligible members of your household have 24/7 access to confidential counseling.
• Smoking Cessation Program

Additional Valet Benefits:

• 401(k) with Employer Match
• Medical dental vision 3 plan options!
• Competitive salary

The Spirit of the Position:

TheValetLeadoversees the Valet operation under the direction of the location Manager to ensure the staff create a welcoming atmosphere for our customers and clients. Valet Lead will support the operation policies and procedures.

Principal Job Duties:

• Ensures staff adheres to rules of conduct policies and procedures.
• Supervises mentors and trains staff on day-to-day activities.
• Assists in establishing performance standards recommending and implementing changes to procedures when necessary.
• Serves as a liaison and primary point of contact for client operation management and staff.
• Promote good customer relations by consistently providing First Class Customer Service with a friendly demeanor can-do attitude and willingness to help at all times.
• Greets and Assist customers in a friendly manner (e.g. ideally by name) in a timely and professional manner
• Resolve customer service issues or questions as needed; processes and report any customer issues in the event of accidents or incidents on a shift.
• Responsible for running any reports related to daily revenue credit cards garage data or other reports requested by management.
• Provides operational technical training as needed.
• Greet by/use name be responsive and timely with correspondence and problem resolution and display a caring attitude develop a rapport with the customer base.
• Accept monthly and debit payments and process credit cards.
• Basic computer skills in the parking revenue control system (add/delete accounts key in required information from monthly applications).
• Other related duties as assigned.
• Other related duties that may be assigned by management from time-to-time.
• The Valet Lead will be expected to work varying hours including weekends evenings nights Holidays and special events etc. as needed.

Education:

High school diploma or GED required.

Skills:

• Ability to produce and maintain an acceptable driving record and unrestricted drivers license.

Requirements:

• Valid Drivers License- 2yrs
• High school diploma or GED preferred.
• Strong customer service experience.
• Parking and/or hospitality industry experience is preferred but not required.

Physical Demands:

• Willingness to work in the elements -- heat wind snow rain etc.
• Ability to stand walk and run for extended periods of time.
• Ability to bend stoop squat and lift frequently throughout a shift.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

LAZ Parking is an equal opportunity all our employment practices including hiring we are firmly committed to provide equal employment opportunity (EEO) to all persons regardless of race color religion sex national origin disability age genetics Vietnam era special disabled recently separated and other protected veterans or any other characteristic protected by federal state or local law. No question in our application process is used for the process of limiting or excluding any applicants consideration for employment on such grounds.

LAZ Parking participates in E-Verify

Required Experience:

Manager