Valet Captain

About Us:

Here at LAZ Parking we often say its not what we do its the way we do it. We are more than just the fastest growing and largest privately held parking company in the country we believe that the work we do and how we treat people can really make a difference.

Job Details:

Location:Downtown Cincinnati garage

Schedule:Full-time Monday-Friday 7:30am-4:30pm some weekends and evenings

Pay rate:$17-$18

The Spirit of the Position:

The Supervisor ensures staff compliance with conduct rules policies and procedures while supervising mentoring and training them on daily tasks. Responsibilities also include promoting customer satisfaction assisting customers generating various reports resolving service issues and performing administrative tasks such as scheduling and processing payments.

What does a day in the life of a LAZ Supervisor look like

- Lead direct and develop team of employees at parking location(s).

- Direct the activities of on-site employees.

- Assists with periodic training as needed.

- Assists with creation of weekly team schedule.

- Resolves customer service issues or questions as needed.

- Assists in establishing performance standards recommending and implementing changes to procedures when necessary.

- Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor can-do attitude and willingness to help at all times.

- Additional related duties as assigned.

What would we like you to bring to the team

- 1 years supervisory experience.

- Knowledge of Excel Word Power Point and General Microsoft Office Applications.

- Parking management experience is preferred but not required.

- Ability to be flexible in schedule in order to meet operational needs. This may require occasionally working outside of regularly scheduled hours.

If you are:

- Dynamic. Youre charismatic full of energy and happy to help in any way you can.

- Dependable. Responsible is your middle name. You never disappoint because its not in your nature.

- Good under pressure. You dont fold and get overwhelmed easily.

- Proficient in basic math.

- Communicate professionally and effectively.

- A team player. Youre open to different opinions and can help motivate your team.

- Capable of working in an unsupervised setting.

Apply today!

Physical Demands:

- Willingness to work in the elements heat wind snow rain etc.

- Ability to lift push and pull at least 50lbs.

- Ability to stand walk and run for extended periods of time.

- Ability to bend stoop squat and lift frequently throughout a shift.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status: Non-Exempt

LAZ Parking is an equal-opportunity all our employment practices including hiring we are firmly committed to providing equal employment opportunity (EEO) to all persons regardless of race color religion sex national origin disability age genetics Vietnam era special disabled recently separated and other protected veterans or any other characteristic protected by federal state or local law. No question in our application process is used for the process of limiting or excluding any applicants consideration for employment on such grounds.

LAZ Parking participates in E-Verify.

Required Experience:

Manager