Valet Attendant

LAZ Healthcare Services Overview of Job Duties

We are looking forValets in Durham NC!!

• Hiring Immediately!
• Part-Time and Full-Timepositions available
• Multiple shifts available: Mornings Evenings and Overnight
  
• Pay Rate: $16/hr PLUS CASH TIPS
• Must have a Valid DL for 2 years or more

*NEW EMPLOYEE REFERRAL PROGRAM*

• $50 for EACH person you refer (after the person starts their officialfirst day of work).
  

• An additional$150 after the person you referred has been with us for 90 days.

Why LAZ

*Growth Opportunities*

*Paid training*

*Free company uniform*

*Pay Cards*

*FREE PARKING during working shifts*

The following programs are available to help support youfreeof charge.

• Health Coaching & ResourcesOne-on-one health coaching is available to all employees whether you choose to enroll in LAZ Benefits or not.
• Employee Assistance Program (EAP)you and eligible members of your household have 24/7 access to confidential counseling.
• Smoking Cessation Program

Additional Full-Time Benefits:

• 401k
• Medical Dental Vision
• Paid time off
• Short Term & Long Term Disability
• AND MORE

LAZ Parking is one of the largest and fastest growing parking companies in the country. LAZ operates hundreds of thousands of parking spaces across the country. When it comes to parking were the experts!

We are also a PEOPLE FIRST company. We often say parking is our industry but people are our passion. Our mission is to create opportunities for our employees and value for our clients. If youre looking to join a growing company led by passionate people committed to being the best contact us today!

The Spirit of the Position:

TheValet/Cashier- healthcare services is responsible for greeting engaging and interacting with all customers entering and exiting the facility. The position requires cash handling making correct change monitoring transactions etc. for traffic entering/exiting the facility.

Cultural expectations:

• Provide exceptional customer service skills

• Follow CARE (Compassionate Attentive Resourceful Efficient) behaviors at all times

• Display warmth and compassion in all interactions with patients and visitors

• Dynamic. Youre charismatic full of energy and happy to help in any way you can.

• Dependable. Responsible is your middle name. You never disappoint because its not in your nature.

• Good under pressure. You dont fold and get overwhelmed easily. Instead you prefer chaos so you can kick its butt.

• Proficient in basic math.

• Good at communicating professionally and effectively.

• A team player. Youre open to different opinions and can help motivate your team.

• Capable of working in an unsupervised setting.

• Able to handle challenging and at times emotionally charged situations.

What will I do

• Meet and greet each customer with courtesy and great customer service.

• Park and retrieve cars like a champ. This means carefully efficiently and in a timely manner. Greet all customers by name take care of their needs and develop a rapport with each person driving up to your stand.

• Collect the parking fees and provide correct change.

• Understand and know how to handle different types of parkers; i.e. tenants visitors employees administration etc.

• Help direct traffic to keep the flow of cars clean and organized all with a smile on your face!

• Understand the surroundings and building area in order to answer questions.

• Complete the daily report.

• Assist in staffing the exit or entry booth during peak collection hours in order to facilitate exit/entry should problems occur.

• Communicate with management supervisors and traffic directors.

• Answer customer service questions concerning parking and answer general customer. Inquiries in a courteous professional and effective manner referring questions to the supervisor when applicable.

• Determine traffic flow in times of equipment failure or during periods of construction.

• Demonstrates a sense of urgency and timeliness.

• Demonstrate the ability to seek improvement.

• Field additional duties if they are assigned.

Education:

• High school graduate or equivalent preferred but not required.

Experience:

• Strong customer service experience.

• Cash handling experience is required.

• Parking industry experience is preferred but not required.

Requirements:

• This location requires FLU vaccinationprior to hiring date.
• Must have a valid Drivers License for at least 2 years

Skills:

• Ability to drive a manual shift vehicle.

• Ability to communicate professional and effectively.

• Ability to speak read and comprehend the English language.

• Ability to demonstrate the knowledge and skills necessary to provide a safe environment and demonstrate a high level of compassionate customer service.

• Ability to communicate observed changes in behavior/activity to the registered hospital personnel.

• Ability to handle challenging and at times emotionally charged situations.

• Must be able to make decisions independently and stay firm on decisions made (not easily persuaded).

• Demonstrates a sense of urgency and timeliness.

Physical Demands:

• Willingness to work in the elements heat wind snow rain etc.

• Ability to lift push and pull at least 10 pounds.

• Ability to stand walk and run for extended periods of time.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status:Non-Exempt

LAZ Parking is an equal opportunity all our employment practices including hiring we are firmly committed to provide equal employment opportunity (EEO) to all persons regardless of race color religion sex national origin disability age genetics Vietnam era special disabled recently separated and other protected veterans or any other characteristic protected by federal state or local law. No question in our application process is used for the process of limiting or excluding any applicants consideration for employment on such grounds.

This Employer participates in E-Verify.

Required Experience:

IC