Valet Attendant
Colorado Springs, CO - USA
Job Summary
Valet Attendant
LAZ Airport Services
Part-Time & Full-Time Opportunities Available Non-Exempt
Deliver Exceptional Service. Create a Seamless Travel Experience.
Want to hear something crazy
Cars only spend about 5% of their time driving. The other 95% PARKED.
Thats where LAZ Parking comes in. As one of the nations largest and fastest-growing parking management companies LAZ Parking manages hundreds of thousands of parking spaces across the country.
At LAZ we live by a simple philosophy:
Parking is our industry but people are our passion.
If you enjoy helping travelers working in a fast-paced environment and providing exceptional customer service this could be the opportunity for you.
Why Join LAZ
Flexible full-time and part-time opportunities
Fast-paced airport environment with daily customer interaction
Paid training and development opportunities
Career growth and advancement opportunities
Positive team atmosphere and supportive leadership
PayActiv Access earned wages before payday
Free company uniforms
Employee Assistance Program (EAP)
Health coaching and wellness resources
Employee recognition and development programs
Additional Full-Time Benefits
Medical Dental and Vision Insurance
401(k) Retirement Plan
Paid Time Off (PTO)
Short-Term Disability Coverage
Long-Term Disability Coverage
Part-time employees may become eligible for benefits in accordance with company plan requirements.
Schedule & Availability
This position supports airport parking operations that serve travelers seven days a week including early mornings evenings weekends holidays and peak travel periods. Flexibility to work varying schedules is preferred.
The Spirit of the Position
As a Valet Attendant you are often the first and last person travelers interact with during their airport parking experience. Your professionalism sense of urgency and commitment to exceptional customer service help create a smooth and stress-free experience for customers traveling to and from the airport.
You will safely park and retrieve customer vehicles assist travelers with luggage provide directions and information maintain organized traffic flow and ensure every customer receives outstanding service.
What Youll Do
Customer Experience
Welcome customers with enthusiasm upon arrival and departure.
Greet customers professionally and create a positive first impression.
Assist customers with luggage and personal belongings as needed.
Provide clear directions and information regarding parking services shuttle locations and facility operations.
Build rapport with customers and deliver exceptional customer service.
Resolve customer concerns quickly and professionally while maintaining a positive attitude.
Communicate effectively with customers regarding vehicle retrieval and operational updates.
Valet Operations
Safely park and retrieve customer vehicles in a timely manner.
Issue valet tickets and explain the vehicle retrieval process.
Manage vehicle keys according to company procedures.
Conduct vehicle inspections and document existing vehicle conditions when required.
Direct traffic and maintain organized vehicle flow in high-volume areas.
Ensure parking areas remain clean safe and operationally efficient.
Protect customer vehicles while they are in company care.
Support teammates and assist during peak travel periods.
Team & Service Excellence
Maintain professionalism while working independently or as part of a team.
Follow all safety and operational procedures.
Deliver service that exceeds customer expectations.
Maintain awareness of airport operational demands and customer needs.
Communicate effectively with team members and leadership.
Represent LAZ Airport Services with integrity energy and pride.
Were Looking For Team Members Who Are
Customer-Focused
You understand that travel can be stressful and are committed to providing a smooth positive experience for every customer.
Friendly & Professional
You bring a positive attitude professionalism and excellent communication skills to every interaction.
Dependable
You show up ready to contribute take ownership of your responsibilities and support your team.
Calm Under Pressure
You thrive in busy environments and remain focused during peak travel periods and high-volume operations.
Team-Oriented
You value collaboration communicate effectively and contribute to a positive workplace culture.
Safe Driver
You understand the importance of protecting customer property and operating vehicles responsibly and carefully.
Qualifications
Required
Valid drivers license with a clean driving record.
At least 2 years of driving experience.
Strong customer service skills.
Ability to communicate effectively in English.
Ability to work outdoors in varying weather conditions.
Ability to work a flexible schedule including weekends holidays and peak travel periods.
Ability to safely operate a variety of customer vehicles.
Preferred
Previous valet airport transportation parking customer service or hospitality experience.
Experience working in a fast-paced customer-facing environment.
Experience driving both automatic and manual transmission vehicles.
High School Diploma or GED.
Success in This Role Looks Like
Delivering exceptional customer experiences.
Safely parking and retrieving customer vehicles.
Maintaining efficient traffic flow and parking operations.
Supporting on-time customer departures and arrivals.
Building positive relationships with customers and teammates.
Contributing to a safe organized and service-focused operation.
Physical Requirements
This role requires the ability to:
Work outdoors in varying weather conditions including heat rain wind and snow.
Stand walk and run for extended periods.
Lift push and pull up to 50 pounds.
Bend stoop squat and move frequently throughout a shift.
Safely enter and exit a wide variety of vehicles.
Walk long distances throughout parking facilities and operational areas.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.
Why LAZ
Build Your Future with LAZ Parking
If youre ready to join a team that plays an important role in helping travelers begin and end their journeys with ease wed love to meet you.
Apply today and join a team committed to delivering exceptional service at every step of the customer journey.
LAZ Parking is an equal opportunity all our employment practices including hiring we are firmly committed to provide equal employment opportunity (EEO) to all persons regardless of race color religion sex national origin disability age genetics Vietnam era special disabled recently separated and other protected veterans or any other characteristic protected by federal state or local law.
LAZ Parking is proud to be an Equal Opportunity Employer and participates in E-Verify.
Required Experience:
IC