Utility Services Manager
Job Location:
Dallas, TX - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
The utility services manager works with all Avenue5 national suppliers regarding utilities at a property i.e. utility billing waste telecom Wi-Fi and anything falling under this purview. This role is responsible for managing the onboarding of all national utility supplier accounts for new and existing properties and coordinating the closure of such accounts when properties are sold or we no longer manage the property. The utility services manager will also create rollout and manage any new utility addition this role will manage the existing programs and be responsible for the success and growth of all utility services programs.
Primary Responsibilities and Objectives:
Provide guidance mentorship support and discipline when necessary for the utility services team and create a positive company culture for associate retention
Promote the efficiency and convenience of the utility services program to current and potential clients
Manage the completion of the onboarding/setup and offboarding of utility billing and invoice processing for our national utility supplier accounts for new properties
Act as the key contact for internal teams as related to national utility supplier integrations and ongoing service issues
Manage the Wi-Fi waste telecom emergency phone services and other utility programs
Act as the key contact externally for all utility services supplier representatives
Oversee and review all required tracking and reporting for all suppliers that fall under the utility services category
Complies with all company national standards applicable health and safety rules and regulations as well as applicable local state and federal laws
Perform other duties as assigned
Bachelors degree is required
Three to five years of experience in purchasing procurement or sourcing is required
Two to three years of property management experience preferred
One to two years of experience in Yardi Voyager or other equivalent systems is preferred
One to two years of experience in Salesforce or other equivalent systems is preferred
Intermediate to advanced level knowledge with MS Office Suite including Outlook Word PowerPoint and Excel (including Excel functions)
Proven ability to firmly manage challenging situations negotiate pricing improve quality reduce lead times and strengthen partnerships with quality suppliers
Possess a basic understanding of supply chain management concepts
Ability to work independently and prioritize effectively in a fast-paced environment
Excellent written and verbal communication skills
Detail oriented
Required to complete and successfully pass the Avenue5 Fair Housing and Preventing Discrimination and Harassment training and other courses if assigned
Scheduling
Required to maintain a regular schedule which may require working outside business hours weekends and non-traditional holidays
Ability to travel as required (5%)
Exposure to an environment typically found in an office building
Additional exposure to airports airplanes rental cars hotels etc.
Avenue5 will make reasonable accommodations to enable individuals with disabilities to perform essential functions. These functions include but are not limited to:
Ability to lift push and pull up to 25 pounds
Ability to remain stationary move around reach and position oneself as needed for extended periods of time
Must be able to observe and detect signs of emergency through visual and/or auditory cues
Ability to communicate and express or exchange ideas with others as well as those activities in which they must convey detailed or important instructions to other workers accurately loudly or quickly
Ability to perceive the nature of sounds at normal speaking levels including the ability to receive detailed information through oral communication and to make the discriminations in sound
Visual requirements including color depth perception and field vision
Ability to compare copy coordinate synthesize negotiate communicate and instruct
Ability to tolerate stressful situations
Ability to work under minimal to moderate supervision
This job description is not an all-inclusive list of functions and tasks. Over the length of employment these functions and tasks may change.
Diversity:
Diversity creates a healthier atmosphere: Avenue5 is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race color religion sex age national origin protected veteran status disability status sexual orientation gender identity or expression marital status genetic information or any other characteristic protected by law.
Required Experience:
Manager
About Company
Along with a vibrant portfolio of apartments for rent, Avenue5 provides multifamily and single-family property management services across the United States.
