Utility Operations Coordinator- Water

This posting opens Friday September 11th 2026 and will close Monday October 5th 2026 at 3:00 p.m. (PST).

Do you enjoy life in the fast lane Are you looking for a career that will utilize your finely honed multi-tasking skills The Eugene Water & Electric Board (EWEB) is looking for a highly motivated Water Utility Operations Coordinator who is excited to join a high performing team. This position will respond to a variety of inquiries from customers contractors EWEB crews and other EWEB departments.

Key duties include but are not limited to:

• Coordinates schedules and dispatches water operation staff during normal working hours during outages and other emergency situations.
• Respond to a variety of inquiries from customers contractors EWEB crews and other EWEB departments which require technical knowledge of the Water system EWEB Policies Procedures and codes.
• Maintain records creates and processes work orders update files communicate status of work orders and coordinate corrections to drawings and material lists as required.
• Coordinate and schedule service notifications service requests and customer appointments.
• Create process and finish requests manage work in Customer and Work Management systems to maintain accurate information utilized by EWEB departments Finance and the City of Eugene.
• Assists supervisors mechanics and crew leaders in planning and coordinating maintenance and capital work.
• Coordinate with internal departments on work that interacts with water operations.
• Participates in and support EWEB projects.

This position requires the ability to provide in the moment technical feedback in a constructive and professional way and to remain calm in a fast-paced and stressful environment.

The successful candidate will have knowledge of or the ability to learn about EWEBs water system EWEB policies procedures and codes.

Work Schedule:

Schedule: MondayThursday 6:30 a.m.5:00 p.m. four 10-hour shifts per week (40 hours) with three days off.

COMPENSATION & BENEFITS:

The starting salary for this position is between $76898.87 - $92649.24 annually commensurate with knowledge skills education and experience as it relates to the position.

Please Note: The base pay offered will be established based on multiple factors including job-related knowledge and skills relevant experience and internal equity. Consistent with EWEBs compensation philosophy it is not customary to place individuals at the high end of the salary range at the time of hire. Compensation decisions are made holistically to support fair consistent and equitable pay practices taking into account the specific circumstances of each position and candidate.

EWEB values total worker health both at work and at home and provides a robust compensation & benefits package Read more about our benefits.

Minimum Training & Experience Required:

Minimum Experience: Three years experience in utility/construction operations engineering or customer service.

Education: High School diploma or equivalent and two years of college or vocational training or equivalent combination of education and experience may be considered qualifying.

Desirable education experience training and certifications: Experience in water and/or electric operations preferred.

Valid driver license: Yes

Post-offer background check required: Yes

Post-offer drug test required: No

Post-offer physical / functional test required: No

Apprenticeship or other education/training required as a condition of employment progression or advancement: ICS 100 required within 90 days of hire.

Equivalency:When reviewing applications EWEB will consider an equivalent combination of education and experience which provides the applicant with the knowledge skills and abilities necessary to successfully perform the position.

Please Note: Applicants must be authorized to work for any employer in the United States. EWEB is unable to sponsor or take over sponsorship of an employment Visa at this time.

Location:

This position is based inEugene Oregon. The selected candidate must live in the state of Oregon.

Supplemental Questions:

Your application for this position includes supplemental responses will be scored and used to determine if you will proceed to the next step of the selection process. Provide detailed answers to each question. Please do not reference your resume or application in your responses. Applications may be rejected if incomplete.

WHY CHOOSE EWEB:

EWEB offers employees a progressive work culture devoted to providing excellent public service. Our employees work in a fast-paced environment where creativity innovation involvement teamwork and professional development are supported and encouraged. EWEB is also committed to providing a work environment conducive to the safety health and well-being of its workforce and offers great benefits including but not limited to health care vacation and sick leave pension holidays and employee credit union. We consistently rank within the top 100 healthiest employers in the nation!

Founded in 1911 EWEB is Oregons largest customer-owned utility. We provide water and electricity to the Eugene community as well as parts of east Springfield and the McKenzie River valley area.

As a public utility we do not operate to earn a profit or to serve the investment needs of stockholders. Instead EWEB is chartered by the City of Eugene to serve the interests of its citizens. We are owned by the people of Eugene and its our job to provide reliable affordable water and electricity for our customers.

Our mission is to enhance our communitys vitality by delivering drinking water and electric services consistent with the values of our customer-owners. And our vision is to do so while being a local utility that inspires our customers to invest in and rely on us.

Our core values:

• SAFE: We value the safety physical and psychological wellness of our workforce and the public the security and integrity of cyber assets and data and the protection of our customers assets.
• RELIABLE: We value the ongoing continuous on-demand delivery of drinking water and electricity and the dependability of our response to our customers.
• AFFORDABLE: We value and respect our customer-owners financial resources by making wise investments and controlling costs and rates.
• ENVIRONMENTAL: We value the prudent and sustainable stewardship of the environment and natural resources including preserving our watershed and our role in reducing the greenhouse gases (GHGs) contributing to Climate Change.
• COMMUNITY/CULTURE: We value a culture of intentional actions and outcomes continuous improvement diverse perspectives that is trustworthy respectful equitable and inclusive to employees and community members. We are dedicated to our public service professions local governance and commitment to serve our community honestly and with integrity.

WHY CHOOSE EUGENE

Its a city big enough to boast excellent restaurants arts and events but small enough to still feel like a community. Its also easy to get out of town making it an ideal place for lovers of outdoor activities with world-class opportunities for fishing rafting bicycling hiking and camping. The city is just an hour to the Cascades Mountains or to the Oregon Coast but you dont have to leave Eugene to find nature. The Willamette River runs through the middle of the city and there are parks and trails throughout Eugene. Home to the University of Oregon Eugene is proud to have hosted the 2021 Olympic Track and Field Trials and the 2022 Track and Field World Championships. Whatever youre looking for you can find it here!

EQUAL EMPLOYMENT OPPORTUNITY
EWEB takes pride in our commitment to diversity and inclusion among our employees. We embrace and value differences of culture education experience physical ability and unique perspectives in our workplace. We invite applications from qualified candidates who share our commitment to diversity. Attracting retaining and advancing talent from all sources strengthens our bond with the multifaceted community we serve.

TOBACCO SMOKE AND VAPOR - FREE CAMPUS POLICY
EWEB fosters an environment promoting good health for both employees and the public. We want to enhance the quality of air appearance and employee health in and around EWEB facilities and equipment. Employees contractors volunteers and visitors may not use distribute or sell tobacco while participating in EWEB functions on EWEB property or while performing right-of-way tasks.

Other Requirements

Note: This description is intended to represent key areas of responsibility. It is not meant to be all inclusive and does not prescribe or restrict the work that may be assigned. Nothing in this description restricts EWEBs right to assign or reassign duties and responsibilities to this job at any time. Job descriptions may occasionally be updated as necessary to reflect evolving business needs.