Utilities Technical Coordinator

The Utilities Technical Coordinator plays a critical role in developing and implementing business processes that improve workflow and enable efficient management. Successful candidates enjoy working in an environment with clear instructions well defined rules and organized information. They are self-driven and can learn details about utility systems and equipment by reading manuals contacting the manufacturer field inspection and collaborating with other staff. Skills for success in this role require strong technical writing skills excellent attention to detail and the ability to organize information concisely. The Utilities Technical Coordinator will develop write update audit co-facilitate and train on plant wide Instructions Standard Operating Procedure (SOP) program safety program Lock-Tag-Verify (LTV) program qualification programs tabletop exercises CEP long-range training program operations bulletins newsletters information archiving data collection change management processes and action item lists. The Utilities Technical Coordinator will administer the Utility Quality Management System (UMS) help develop KPIs and support and lead facility tours.

While position responsibilities vary every member of our community is expected to foster a culture of belonging and a healthy work environment by communicating across differences; being cooperative collaborative open and welcoming; showing respect compassion and empathy; engaging and supporting others regardless of background or perspective; speaking up when others are being excluded or treated inappropriately; and supporting work/life integration of oneself and others.

Success Factors:

• Strive to develop and implement best practices.

• Identify opportunities in challenges and show initiative.

• Reach out in a timely and responsive manner to resolve problems.

• Anticipate and adapt to changing priorities and additional demands.

• Demonstrate active listening skills.

• Express thoughts clearly both verbally and in writing.

• Share knowledge and information.

• Apply analytical thinking data and metrics to synthesize complex information.

• Anticipate embrace promote and implement change.

• Balance short-term gains with long-term vision.

• Be open and receptive to new information ideas and approaches.

• Support ideas solutions and changes to processes to ensure high-quality outcomes.

We are a valuebased organization where all employees are accountable for supporting the organizations values of truth respect excellence teamwork and integrity. Facilities and Campus Services employees are required to attend staff development trainings and participate in the performance evaluation process.

We require these qualifications:

• Bachelors degree in communication engineering technology or related field

• At least 3 years experience working as a trainer with technical document development or with Quality Management Systems in an industrial setting or equivalent combination

• Technical competence to learn new utility systems and equipment

• Ability to read and understand technical drawings and manuals

• Excellent technical writer. Organizes information in a concise and understandable way

• Strong presentation skills and comfortable with public speaking

• Works independently with moderate supervision

• Proficient with MS Office Suite

• Experience modeling values that support inclusion belonging and wellbeing.

• Ability to cultivate and develop inclusive working relationships with students faculty staff and community members.

You will be a top candidate with our preferred qualifications:

• Experience working in a utility plant producing steam electricity or chilled water.

• Experience developing training materials and writing programmatic instructions from scratch

• Experience with graphic/video editing

Rewards and Benefits:

• This position is based in Ithaca New York.

• Cornell receives national recognition as an award-winning workplace for our health wellbeing sustainability and diversity initiatives.

• Our benefits programs include comprehensive health care options generous retirement contributions access to wellness programs and employee discounts with local and national retail brands. We invite you to follow this link to get more information about our benefits: Understand Your Benefits Working at Cornell.

• Our leave provisions include health and personal leave three weeks of vacation and 13 holidays: Martin Luther King Jr. Day Memorial Day Juneteenth Independence Day Labor Day Thanksgiving and the day after and an end of the year winter break from December 25-January 1. To offer greater flexibility for observing faiths and traditions we also offer two additional floating holidays. Learn more about our generous leave provisions: Holiday and Accrued Time Off Working at Cornell

• Cornells impressive educational benefits include tuition-free Extramural Study and Employee Degree Program tuition aid for external education and Cornell Childrens Tuition Assistance Program. Learn more about our extensive educational benefits: Education Benefits Working at Cornell

• Follow this link to learn more about the Total Rewards of Working at Cornell: Total Rewards Working at Cornell.

Visa Sponsorship is not available for this position. Relocation assistance will not be provided for this position.

Application Procedure:

Interested parties should submit a resume and cover letter describing qualifications on-line at under staff positions section.

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Cornell is an equal opportunity employer. For more information click here.

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