User Engagement Specialist

The Opportunity:

CACI is seeking a dynamic User Engagement Specialist to support the Department of Homeland Security (DHS) Office of the Inspector General (OIG). This role offers a unique opportunity to contribute to the advancement of national security oversight by driving user adoption of cutting-edge artificial intelligence and advanced analytics capabilities that strengthen investigative audit and inspection operations.

As a User Engagement Specialist you will serve as the bridge between technology and mission users fostering a thriving Community of Practice that maximizes adoption and value realization of AI and data analytics tools. You will develop and execute engagement strategies build ambassador networks gather critical user feedback and ensure that analysts investigators auditors and inspectors can effectively leverage new capabilities in their daily workflows. Working within a secure government environment you will shape the human side of digital transformation on a program of national importance. Join us to make a meaningful impact by empowering federal oversight professionals with next-generation tools

Responsibilities:

- Lead the establishment and operation of an AI and Data Analytics Community of Practice including charter development governance structure and ambassador/champion programs

- Design and execute program-office-specific engagement plans to drive adoption across investigative audit inspection and counsel workflows

- Facilitate Community of Practice meetings develop agendas track action items and maintain momentum across distributed stakeholder groups

- Develop comprehensive onboarding materials communication strategies and resource libraries to support ambassadors champions and end users

- Conduct user readiness assessments and adoption surveys to identify barriers measure progress and inform continuous improvement

- Collect analyze and document user feedback lessons learned and feature requests to inform product backlogs and training priorities

- Coordinate strategic outreach campaigns and executive messaging to increase awareness and adoption of AI products and services across DHS OIG

- Partner with training teams to ensure user feedback loops inform content development and delivery approaches

- Collaborate with Government stakeholders Product Owners and program leadership to align engagement activities with mission priorities

- Support Agile development processes by representing the user voice in sprint planning demos and retrospectives

Qualifications:

Required:

- Bachelors degree 10 years of experience in user adoption change management organizational development stakeholder engagement or related field; equivalencies considered (Masters 7 years; 16 years with no degree; AA 12 years)

- Demonstrated experience establishing and managing Communities of Practice user groups or ambassador programs in complex organizations

- Proven ability to design and execute user engagement strategies readiness assessments and adoption measurement frameworks

- Strong facilitation communication and interpersonal skills with ability to engage stakeholders at all organizational levels

- Experience working in federal government law enforcement or national security environments with understanding of mission-driven cultures


Desired:

- Active Secret clearance with ability to obtain additional accesses as required

- Experience supporting adoption of AI data analytics or enterprise technology platforms in government or highly regulated environments

- Familiarity with Agile methodologies product management principles and user-centered design approaches

- Background in investigative audit inspection or legal workflows within federal oversight or law enforcement agencies

What You Can Expect:

A culture of integrity.

At CACI we place character and innovation at the center of everything we do. As a valued team member youll be part of a high-performing group dedicated to our customers missions and driven by a higher purpose to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. Youll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together we will advance our nations most critical missions build on our lengthy track record of business success and find opportunities to break new ground in your career and in our legacy.

Pay Range:

There are a host of factors that can influence final salary including but not limited to geographic location Federal Government contract labor categories and contract wage rates relevant prior work experience specific skills and competencies education and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI you will receive comprehensive benefits such as; healthcare wellness financial retirement family support continuing education and time off benefits.

The proposed salary range for this position is: