(USA) Senior Manager, Technology Operations
Hoboken, NJ - USA
Job Summary
- Own the planning operating model for the portfolio (annual/quarterly cadences) including timelines templates and required inputs/outputs.
- Run portfolio forums (e.g. planning reviews prioritization checkpoints execution health reviews) to drive alignment and decision-making.
- Standardize planning artifacts and ensure teams follow consistent processes for intake prioritization and sequencing.
- Maintain the portfolio roadmap system of record by enforcing Airtable/Beacon hygiene: data completeness taxonomy ownership and update cadence.
- Define and manage roadmap governance (required fields definitions validation rules and change controls).
- Ensure roadmap data is reliable for downstream reporting launch planning and executive communications.
- Ensure KPIs are defined instrumented and aligned across teams (delivery adoption quality reliability customer outcomes)during the beginning of the planning cycle (before launch readiness).
- Establish metric definitions and governancelikemetric dictionary calculation logic refresh cadenceandownership.
- Buildandenable reporting that provides leadership-ready visibility into portfolio performance and launch outcomes with consistent and reliable tracking metrics.
- Proactively surface portfolio risks dependencies and tradeoffs; drive mitigation plans and decision points.
- Coordinate dependency mapping across teams andfunctions andmaintain escalation paths and resolution timelines.
- Provide clear concise narratives for leadership on impacts to scope timeline resourcing and customer outcomes.
- Own the process for roadmap changes (scope shifts sequencing changes date changes) including intake impact assessment approvals and communications.
- Ensure changes are reflected consistently across Airtable/Beacon and communicated to impacted stakeholders.
- Maintain a decision log and change history to support transparency and reduce churn.
- Manage readiness for major projects across PM TPM Engineering Launch Ops and XFNs (PMM Sales CS Analytics).
- Drive readiness criteria and evidence-based checkpoints (requirements clarity delivery plan support readiness enablement analytics/measurement plan).
- Coordinate launch communications enablement needs and stakeholder alignment to ensure smooth execution through GTM with partnership across Release Management.
- Partner with Launch Ops and XFNs to coordinate launch communicationslaunchenablementproducttraining andlaunchsupport preparation.
- Ensure launch artifacts are completeshared (launch brief FAQs release notes support playbooks measurement plan) and comprehended by stakeholders and external partners.
- Facilitate escalation and issue resolution during critical launch windows.
- Bachelors degree in Business Operations Engineering or related field (or equivalent experience).
- 8-12 years of experience in product operations program management technology operations or launch operations.
- Demonstrated experience running portfolio cadences and cross-functional planning processes.
- Experience maintaining roadmap tooling and data hygiene (e.g. Airtable/Beacon or similar systems).
- Strong stakeholder management skills and ability to influence without authority.
- Experience partnering with PMM Sales CS/Support and Analytics on launch readiness and GTM execution.
- Experience defining KPI frameworks and metric governance across multiple product teams.
- Familiarity with dependency management and portfolio-level tradeoff facilitation.
- Portfolio planning and operating cadence design
- Roadmap governance and change management
- KPI definition alignment and reporting
- Dependency/risk management and escalation
- Cross-functional readiness and launch coordination
- Executive-ready communication and storytelling
- Roadmap data completeness/accuracy and stakeholder trust in Airtable/Beacon as the source of truth
- Improved on-time delivery and reduced last-minute roadmap churn through effective change management
- Clear KPI alignment across teams with consistent reporting and decision-making
- Faster dependency resolution and fewer launch blockers due to proactive risk management
- Higher readiness quality for major initiatives (fewer escalations smoother launches clearer enablement)
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility see .
Hoboken New Jersey US-10649: The annual salary range for this position is $108000.00 - $216000.00
San Bruno California US-08848: The annual salary range for this position is $117000.00 - $234000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock
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Outlined below are the required minimum qualifications for this position. If none are listed there are no minimum qualifications.
Option 1: Bachelors degree in computer science management information systems industrial engineering engineering management businessinformation systems project/program management information technology finance management or related area and 5 years experience inproject management program management program operations or related 2: 7 years experience in project management program management program operations or related area.2 years supervisory experience.Outlined below are the optional preferred qualifications for this position. If none are listed there are no preferred qualifications.
Masters degree in computer science management information systems industrial engineering engineering management business information systems project/program management information technology finance management or related area and 4 years experience in project management program management program operations or related area. We value candidates with a background in creating inclusive digital experiences demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards assistive technologies and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmarts accessibility standards and guidelines for supporting an inclusive culture.Required Experience:
Senior Manager
About Company
Walmart started with one man. In 1962, Sam Walton began with just one store and one mission: help people save money so they could live better. As a growing global digital enterprise and with over 11,500 stores, we maintain Mr. Sam’s vision, but now, we are able to help more customers ... View more