(USA) Senior Manager, Operations Shopper & InHome Transformation and Growth

About Last Mile Delivery Shopper & InHome Transformation and Growth
Our team is a small high-leverage group focused on evolving the capabilities quality and economics of the Shopper and InHome marketplace. We operate at the intersection of strategy product and operationsusing data experimentation and deep operational context to identify what matters most and scale solutions quickly. This role shapes multi-quarter priorities aligns stakeholders across 10 partner teams and drives initiatives that improve customer experience shopper productivity and cost-to-serve across 100% of the platform.

Lead the transformation of Walmarts Shopper and InHome last-mile experienceswhere strategy meets real-world execution at massive scale. As Senior Manager Operations Shopper & InHome Transformation and Growth youll identify the biggest opportunities across the end-to-end shopping and delivery journey translate them into a multi-quarter roadmap and drive cross-functional delivery with measurable impact. This is a high-ownership role influencing platform-wide capabilities that touch millions of customers and hundreds of thousands of shoppers nationwide.

• Build and execute a multi-quarter transformation roadmap across Shopper & InHome experiences
• Diagnose marketplace and operational gaps using telemetry/event-stream data and customer/shopper insights
• Partner with Product Engineering Analytics and Operations to design test and scale solutions
• Lead experimentation (including AI-enabled prototypes and A/B tests) to validate impact at scale
• Own trade-offs across speed cost experience and complexity to deliver measurable outcomes

What youll bring

• 6 years in strategy operations product or program management
• Expertise in two-sided marketplace dynamics and unit economics (supply/demand cost experience)
• Experience using event-stream/operational telemetry for root cause analysis and roadmap decisions
• Proven experimentation at scale (A/B testing across large populations; AI prototyping a plus)
• Track record partnering with Product/Tech to deliver platform solutions with P&L impact
• Strong analytical and strategic thinking skills with the ability to translate ambiguity into structured high-impact action

At Walmart we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind body and wallet. Health benefits include medical vision and dental coverage. Financial benefits include 401(k) stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave) parental leave family care leave bereavement jury duty and voting. Other benefits include short-term and long-term disability company discounts Military Leave Pay adoption and surrogacy expense reimbursement and more. You will also receive PTO and/or PPTO that can be used for vacation sick leave holidays or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws where applicable. For information about PTO see Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sams Club facilities. Programs range from high school completion to bachelors degrees including English Language Learning and short-form certificates. Tuition books and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility see .
The annual salary range for this position is $90000.00 - $180000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed there are no minimum qualifications.

Minimum Qualifications: Bachelors degree in Business Administration Engineering Operations or related field and 3 years experience in operations project management or related area OR 5 years experience in operations project management or related area. 1 years supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed there are no preferred qualifications.

Leadership of cross-functional task forces or projects

Masters Masters: Operations Management

Project Management - Project Management Professional - Certification

Primary Location...

802 Respect Dr Bentonville AR 72716 United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.