US-Supv Patient Access
Port Saint Joe, FL - USA
Job Summary
Patient Access Supervisor (Onsite Port St. Joe FL)
Location: Ascension Sacred Heart Hospital Gulf
Company: R1 RCM
At R1 were transforming the patient experience and helping healthcare systems run smarter through advanced technology analytics and automation.
As a Patient Access Supervisor youll play a critical role at the frontline of the patient journeyleading teams improving processes and ensuring every patient starts their care experience the right way.
This is a high-visibility onsite leadership role supporting Patient Access at Ascension Sacred Heart Hospital Gulf in Port St. Joe FL.
Youll lead daily operations while driving both team performance and patient experience.
- Lead coach and develop Patient Access staff
- Provide real-time guidance feedback and performance support
- Assist with staff evaluations and ongoing development
- Manage staffing schedules to optimize coverage and productivity
- Ensure a high-quality patient-first registration experience
- Resolve patient concerns quickly and professionally
- Maintain a strong customer service culture across your team
- Oversee registration accuracy including:
- Insurance verification
- Eligibility and benefits review
- Ensure proper use of systems and tools
- Monitor quality and compliance (HIPAA JCAHO regulatory standards)
- Track and report performance metrics
- Identify gaps and drive process improvements
- Partner cross-functionally with clinical and administrative teams
- Act as a liaison across departments
- Support leadership with insights and recommendations
- Help implement operational best practices across sites
- 3 years of experience in a healthcare environment
- Previous leadership or supervisory experience preferred
- Strong understanding of Patient Access / Registration workflows
- Proven ability to:
- Lead teams and drive accountability
- Improve processes and quality outcomes
- Communicate effectively across departments
- High-impact role across multiple facilities
- Blend of operations leadership and strategy
- Opportunity to directly influence patient experience revenue integrity
- Work with a company leading healthcare transformation
- Location: Onsite Ascension Sacred Heart Hospital Gulf
- Schedule: Monday - Friday 8-5pm
At R1 we dont just support healthcare systemswe help make healthcare work better for everyone. Youll be part of a team that values innovation collaboration and continuous improvement while making a real impact on patients every day.
The healthcare system is always evolving and its up to us to use our shared expertise to find new solutions that can keep up. On our growing team youll find the opportunity to constantly learn collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care but that same enthusiasm is applied to giving back to the community and taking care of our team including offering a competitive benefits package.
R1 RCM Inc. (the Company) is dedicated to the fundamentals of equal employment opportunity. The Companys employment practices including those regarding recruitment hiring assignment promotion compensation benefits training discipline and termination shall not be based on any persons age color national origin citizenship status physical or mental disability medical condition race religion creed gender sex sexual orientation gender identity and/or expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local law. Furthermore the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process please contact us at for assistance.
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About Company
R1 is a leading provider of technology-driven solutions that transform the patient experience and financial performance of healthcare providers.