Universal Banker Float Allentown

*On-Site Position*Join our team as a Universal Banker and unlock endless opportunities for personal and professional a Universal Banker you will be the face of our bank delivering world-class service and building lasting relationships with our valued customers. The primary function of this role is to be the single point of contact for walk-in customers fulfilling sales service and referral needs for a seamless customer experience. Provide service to customers in a timely and professional manner to expand the customer base through consultative sales techniques and to perform all the tasks associated with the direct handling of funds received or paid to customers in their day-to-day banking transactions. Duties will include operating a Universal Banker terminal; cross-selling Bank products; processing customer and Bank transactions; handling large sums of cash and maintaining assigned limits; cash settlement; additional responsibilities in support of branch leadership and goals as well as other related our bank we take pride in developing our employees and providing them with the tools and support they need to succeed. If you have a passion for helping others a knack for numbers and a drive to excel we want you on our team!JOB DUTIES AND RESPONSIBILITIES:Greet customers with a warm and friendly smile creating a welcoming atmosphere that reflects our commitment to exceptional service specifically embracing and demonstrating MAGIC of customer service service to customers in a timely and professional manner to expand the customer base through consultative sales techniques and to perform all the tasks associated with the direct handling of funds received or paid to customers in their day-to-day banking transactions efficiently and accurately such as deposits withdrawals loan payments and account inquiries ensuring accuracy and compliance with banking large sums of cash and maintaining assigned limits; cash settlement; supervisory responsibilities in support of branch leadership and customers on our wide range of banking products and services helping them make informed decisions that meet their financial needs and sales strong relationships with customers taking the time to understand their unique financial situations and offering personalized solutions including opening deposit products and selling consumer credit products with an NMLS opportunities to cross-sell bank products and services maximizing customer satisfaction and contributing to the banks up-to-date with industry trends and product knowledge attending training sessions and workshops to enhance your skills and with team members and other departments to ensure seamless integration of services and provide exceptional customer to banking regulations and compliance standards maintaining the highest level of integrity and confidentiality in all a culture of continuous improvement actively seeking feedback and implementing strategies to enhance operational efficiency and customer satisfaction. Continuously looks for ways to contribute to the overall team resolves all customer issues. Will work with a sense of urgency to meet and exceed customers needs and expectations while taking ownership and accountability of customer issues and for sales goals to expand the customer base through consultative sales techniques. Will build relationships and sell consumer credit products with an NMLS license with a strong understanding of basic features and benefits of all Firstrust products and on teller differences assist Universal Supervisor verify cash shipments conduct teller vault and ATM audits as comply with all opening and closing JOB DUTIES AND RESPONSIBILITIES:Demonstrate behaviors consistent with and holds others accountable for behaviors consistent with our Mission/ in the development of new business for Firstrust. Is alert to expressed customer/prospect needs to suggest appropriate services. Directs customers to appropriate person to establish business teamwork through flexibility and maintains effective communication with others in the other responsibilities as requested by branch AND SENSORY REQUIREMENTS:Prolonged periods sitting at a desk and working on a must have the ability to learn and sell bank products and services. Must have the ability to function in a financial institution/branch environment and utilize standard office ideal candidate must be outgoing and proactive with strong listening and verbal communication skillsSome physical requirements include but are not limited to lifting heavy coin trays and standing or sitting for prolonged periods of time while working on a to travel locally to attend training or support bank staffing ON-THE-JOB-RISKS:None TRAINING AND EXPERIENCE:High School diploma or equivalent. Additional education in finance or related field a of one year of customer service experience preferably in a banking or retail interpersonal and communication skills with the ability to build rapport and establish trust with -oriented with excellent organizational and multitasking in using banking software and technology with a high level of accuracy in cash handling and transaction processing of banking regulations and compliance standards to adapt to changing priorities and work effectively in a fast-paced judgment decision and problem-solving to maintain confidentiality use tact and attitude with a genuine passion for helping others and providing exceptional customer to personal and professional growth with a desire to learn and develop new demeanor and appearance reflecting our banks commitment to SCHEDULE:Must be able to work limited weekend hours depending on branch and Bank schedule to be determined by Branch Manager