Unit Manager

Unit Manager Residential Youth Services
Location: Memphis TN
Job Type: Full-Time Variable Hours
Pay: $24.00 / hr
Schedule: Includes evenings weekends and holidays as needed

About Youth Opportunity & Memphis Primary Assessment Center

Youth Opportunity is a nationally recognized leader in residential and behavioral health treatment for atrisk youth. Memphis Youth Academy in Memphis Tennessee is a highercapacity Youth Academy (approx. 68 beds) serving boys ages13 to18 in a traumainformed residential setting. The program integrates clinical mental health and behavioral treatment with daily academic instruction art music recreation and social skills development.

Youth typically spend 6 to9months in the program participating in individual family and group therapy restorative justice life skills training victimimpact awareness and prevocational preparation. Small group living units foster stability engagement and preparation for reintegration into school and community environments.

Benefits
Medical dental and vision insurance
401(k) with up to 4% employer match with Immediate Vesting
Paid time off (PTO) and holidays Earn 4 hours of PTO every pay period
Free RX delivery on most medications
Tuition reimbursement and professional development
Robust Employee Assistance Program
Supportive mission-driven work environment

About the Role
As a Unit Manager you will oversee the operations of a residential housing unit providing direct supervision to Shift Supervisors and Youth Care Specialists. You will lead the daily structure and culture of the unit while ensuring youth safety staff accountability and facility compliance. This is a hands-on leadership position ideal for professionals with strong organizational and interpersonal skills.

Key Responsibilities
Manage the day-to-day operations of a housing unit ensuring cleanliness safety and youth well-being

Supervise schedule and evaluate assigned staff providing training and corrective guidance as needed

Monitor staff performance attendance and conduct and escalate issues appropriately

Oversee youth activities unit schedules and implementation of structured programming

Coordinate with clinical and operational teams to manage youth intake appointments and discharges

Ensure compliance with state regulations and facility policies including security procedures and behavior management systems

Conduct room checks monitor for contraband and maintain secure environments

Review and investigate incident reports grievances and use of restraints or confinement

Administer medications and maintain accurate documentation

Conduct routine inspections and implement corrective actions as needed

Maintain logs and prepare narrative reports regarding youth behavior staffing and unit operations

Assist with onboarding training and professional development of unit staff

Qualifications
Required:
Bachelors degree from an accredited college or university

Minimum three years of experience working with youth in a residential behavioral health or juvenile justice setting

Prior supervisory experience in a similar environment

Valid drivers license and ability to pass a background check

Ability to meet Certified Behavioral Health Technician (CBHT) training within 9 months

Preferred:
Working knowledge of substance abuse and trauma-related interventions

Experience managing structured programming and crisis response in residential settings

CPR/First Aid certified or willingness to obtain

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Youth Opportunity is an Equal Opportunity Employer.

Required Experience:

Manager