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Unemployment Claims Associate OH On Site
Job Location:
Job Location:
Cincinnati, OH - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
30 June 2026 (30+ days ago)
Posted:
Application Deadline:
27 September 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
We are a proud work-from-office company. If youre ready to work on-site in a dynamic global company wed love to hear from you.
About Us
Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector providing a comprehensive portfolio of solutions including HR/HCM technology managed services and global business process outsourcing (BPO). The company and its service providers collectively serve over 95000 businesses and process over $135B in annual payroll. As a One Employer Solution headquartered in Chandler Arizona Vensure helps thousands of businesses streamline and grow their operations with custom strategies that benefit both employers and employees. Find out more by visiting .
Position Summary
The Unemployment Claims Associate supports our clients by coordinating unemployment claims response providing guidance to clients on best practices while emphasizing integrity and compliance.
About Us
Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector providing a comprehensive portfolio of solutions including HR/HCM technology managed services and global business process outsourcing (BPO). The company and its service providers collectively serve over 95000 businesses and process over $135B in annual payroll. As a One Employer Solution headquartered in Chandler Arizona Vensure helps thousands of businesses streamline and grow their operations with custom strategies that benefit both employers and employees. Find out more by visiting .
Position Summary
The Unemployment Claims Associate supports our clients by coordinating unemployment claims response providing guidance to clients on best practices while emphasizing integrity and compliance.
Compensation
$22.81 to $24.61 / Hour
Essential Duties and Responsibilities
Essential Duties and Responsibilities
- Manage and respond to assigned unemployment claims within required deadlines.
- Collaborate with designated client contacts on matters related to unemployment claims.
- Communicate with internal teams to address unemployment-related issues and ensure client satisfaction.
- Provide guidance to clients on best practices for unemployment claim responses emphasizing integrity and compliance.
- Respond to inquiries from state agencies promptly and professionally.
- Participate in the unemployment call queue striving for single-call resolution to meet organizational goals.
- Monitor and manage the unemployment email inbox.
- Review and address state portal correspondence as assigned.
- Maintain accurate client data within unemployment tracking software.
- Create and assign tasks for unemployment POA (Power of Attorney) administration when necessary
- Build maintain and promote relationships with team members peers across disciplines and all other company team members ensuring effective coordination of communications and services affecting clients.
- Attend webinars and training to stay up to date on best practices related to the company and department.
- Complete projects and other duties as assigned by supervisor.
- A strong drive to deliver exceptional client support to both external and internal customers.
- A flexible positive attitude and a dedicated team player and collaborator.
- Strong organizational skills attention to detail and follow-through.
- Ability to communicate clearly concisely and proactively both verbally and in writing.
- Capability to learn multiple HRIS (Human Resources Information System) platforms and vendor partner platforms.
- Drive to learn grow and contribute to the overall success of the company.
- Ability to thrive in a modern collaborative international environment effectively using video conferencing chat email and phone to maintain strong team communication.
- High school diploma or equivalent combination of experience skills education (including other relevant non- traditional degree programs certifications or job training programs) preferred.
- Prior work experience in an office environment is preferred by not required.
- Some knowledge of Microsoft Office software (Outlook Microsoft Teams Excel Word PowerPoint) and demonstrated ability to learn other applications as needed.
- Experience with the following systems is preferred (Adobe Acrobat HRIS CRM).
