Unclaimed Property Specialist | Phoenix AZ Hybrid | 18hr W2

Unclaimed Property Specialist Phoenix AZ Hybrid $18/hr W2

Description:

SunSoft Online is seeking 5 Unclaimed Property Specialists for a contract opportunity with an Arizona state agency in downtown Phoenix.

Position Details

• Location: Phoenix AZ 85007 Hybrid (in office as needed)
  
• Pay Rate: $18.00/hr W2
  
• Start Date: July 6 2026 (tentative)
  
• Duration: Through November 30 2026
  
• Schedule: Monday to Friday 8:00 AM to 5:00 PM
  
• Positions Available: 5
  

About the Role

This project runs in two phases. Phase 1 focuses on processing emails and entering data into the unclaimed property system. Phase 2 transitions to answering inbound calls on the Unclaimed Property Hotline serving as the first point of contact for current and potential clients.

Responsibilities

• Manage inbound calls in a timely professional manner following call center scripts
  
• Identify customer needs clarify information research issues and provide solutions
  
• Transfer data from paper formats into computer files and database systems; verify data against source documents
  
• Retrieve classify and organize forms and correspondence
  
• Sign for sort and distribute incoming mail; produce digital copies of documents for retention
  
• Update existing records and retrieve data from databases as requested
  

Required Skills

• Record keeping
  
• Data entry
  
• Customer service
  
• Phone experience
  

Requirements

• High school diploma or equivalent preferred
  
• Must be local to the Phoenix metro area (current Arizona address required on resume)
  
• Available for an in-person interview within 1 week
  
• Able to start within 2 weeks of an offer
  

To apply submit your resume with your current city and state listed