UI Adjudicator Benefits & Eligibility Specialist
Phoenix, AZ - USA
Job Summary
UI Adjudicator / Benefits & Eligibility Specialist
Location: Phoenix AZ 85007 (100% Onsite) (Tucson version: Tucson AZ 85714)
Pay Rate: $18.61/hr W2
Schedule: Monday to Friday 8:00 AM to 5:00 PM
Start Date: July 27 2026 - firm start date expedited onboarding
Duration: 8-week contract with strong potential to convert to permanent full-time employment after training
Job Description:
SunSoft Online is hiring multiple UI Adjudicators (Benefits & Eligibility Specialists) for a contract opportunity with an Arizona state agency. Multiple positions are open and no interviews will be conducted - qualified candidates are selected directly from submissions so a complete application moves fast.
You will review applications for public assistance programs and determine applicant eligibility through interactive interviewing and fact gathering: verifying forms are complete and accurate following up with applicants as needed explaining rules and policies to claimants representatives employers and agencies and advising applicants on programs that may benefit them. Training is approximately 7 weeks fully in person and strong performers may be converted to permanent state employment after the training period.
Required:
- 2 years of customer service experience
- High school diploma
- Strong written and verbal communication skills
- Ability to work 100% onsite with reliable transportation
- Must be able to start July 27 2026
- Local candidates only - current city must be listed on your resume
- HireRight background check and drug screening
- W2 only; US Citizens and Green Card holders
Required Skills:
2 years of customer service experience High school diploma Strong written and verbal communication skills Ability to work 100% onsite with reliable transportation
Required Education:
This position is responsible for reviewing applications for various public assistance programs and determining the eligibility of applicants and recipients for public assistance programs through interactive interviewing and fact gathering; verifying that any application forms have been filled out correctly and checking the information on the forms for accuracy. This may require specialists to follow up with applicants a number of times. The position communicates effectively with applicants and r