Truck Rental Customer Service Representative

Enterprise Mobility operates the Enterprise Rent-A-Car National Car Rental and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the worlds best and most trusted mobility company.

The Enterprise Truck Rental brand of Enterprise Mobility has an exciting opportunity for a Customer Service Representative. This position will provide a high level of support the Truck department in performing a variety of administrative and business account functions. Our Truck Rental Division provides transportation solutions within the commercial truck industry renting business to business.

The starting rate of pay is $16 - $19 / hr based on off experience and is located at 7101 W. Washington St. Indianapolis IN 46241

Enterprise Mobilityis a leading provider of mobility solutions owning andoperatingtheEnterprise Rent-A-CarNational Car RentalandAlamo Rent A Carbrands through its integrated global network ofindependent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rentalcarsharing truck rental fleet management retail car sales as well as travel management and other transportation services to make travel easier and more convenient for customers.

Privately held by the Taylor family of St. Louis Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $39 billion in revenue through a network of more than 9500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories.

We are hiring now for immediate openings. Responsibilities include:

• Act as a knowledgeable resource for all Commercial Truck Customers

• Achieve and maintain proficiency in all necessary computer applications

• Primary or secondary point of contact for customers needing information

• Act as liaison between Commercial Truck and customers in the coordination of necessary maintenance requirements and associated paperwork

• Involvement in overall branch operations

• Send various documents and letters to customers in a timely manner

• Participate in regular development meetings and assist to obtain department goals

• Handle all administrative duties related to the customer base

• Perform general office duties and miscellaneous job-related duties as assigned

• Occasional involvement in customer facing meetings to help build solid business relationships

Equal Opportunity Employer/Disability/Veterans

• High school diploma or GED equivalent required
• Must have at least 1 year prior customer service retail or administrative support experience
• Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
• No drug or alcohol related conviction on driving record in the past 5 years
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
• Apart from religious observation must be able to work a part-time schedule
• Must be at least 21 years old

DOTRequirements:

We are subject to certain Department of Transportation Regulations

• All applicants must be at least 21 years of age and be qualified to drive under D.O.T. regulations. Applicants will be required to submit an appropriate medical examiners certificate or submit to and successfully complete a D.O.T. medical examination.
• No moonlighting is allowed (no other paid employment allowed).