Triage Specialist

Vaaridatech

Job Location:

Austin, TX - USA

Monthly Salary: Not Disclosed

Posted on: 6 days ago

Vacancies: 1 Vacancy

Job Summary

Position - Triage Specialist
Location - Austin TX (5 Day Onsite)

Experience - 2 Years

Role Overview:

This is a software triage role driven by manual testing. Testing will be conducted on client products including smart glasses and VR headsets as well as standard mobile devices.

Client employees participate in dogfooding (internal testing) of their products. This testing identifies potential software bugs which are then logged as tickets. Our team reviews each ticket attempts to reproduce the core issue and writes up the findings.

Expectations:

Meet client quality standards and SLA deadlines
Personal daily ticket quota
Personal ticket processing time target
Personal quality target
Personal productivity target

Responsibilities:

Understand and utilize complex documentation
Navigate the client ticketing system
Review reported bugs
Identify core issues

Position - Triage SpecialistLocation - Austin TX (5 Day Onsite) Experience - 2 Years Role Overview: This is a software triage role driven by manual testing. Testing will be conducted on client products including smart glasses and VR headsets as well as standard mobile devices. Client employees part...