Dental Treatment Coordinator

Treatment Plan Coordinator Concierge Dental Group

Clarence NY

Heres the truth about this role: its part patient advocate part closer. If youre great with people calm under pressure and you light up when you help someone finally say yes to care theyve been putting off this is a sales role with a conscience and youre going to love it.

Who we are

Concierge Dental Group is dentist-founded and owner-operated five offices right here in Western New York. Proudly local not a corporate chain. Modern fully digital AI-assisted technology and a team with an actual personality. High standards zero stuffiness.

What the role actually looks like

• Sit with patients after their exam and walk them through the doctors plan in language that feels human not clinical
• Translate between the clinical team and the financial side insurance financing payment options so nothing stands between a patient and their care
• Own the follow-up: the fortune is in the follow-through and youre relentless about it (in the warmest possible way)
• Partner with scheduling to get accepted treatment on the books
• Own real numbers: case acceptance scheduled production conversion

Lets be straight about the sales part

This is a performance role. Your job is to help more patients say yes ethically never pushy and to follow up until its done. We reward that. Theres an uncapped bonus tied directly to your case acceptance and follow-through and well walk you through exactly how it works at the interview. If hitting a goal and getting paid for it motivates you youll fit right in.

What you bring

• 2 years in dental treatment coordination case presentation patient finance or a comparable patient-facing role with real conversion goals
• A communicator who makes a clinical conversation feel human not transactional
• Comfortable with practice-management software (Open Dental a plus) and financing tools (CareCredit Cherry and similar)
• Self-motivated goal-oriented dependable
• Open to occasionally supporting our other offices

Compensation & benefits

• $24$30/hour base depending on experience
• Uncapped performance bonus tied to case acceptance and follow-up (detailed at interview)
• Health dental vision & 401(k)
• Paid time off paid holidays and continuing-education support
• Structured onboarding and weekly coaching

The honest part

Were a growing five-location group intentionally building one cohesive team across all of our offices. This past year we brought in dedicated executive leadership focused on team development communication and how our offices work together. Were not done. Were still building. If youd rather help build something than arrive somewhere already finished wed like to meet you.

How to apply

Hit Apply or send your resume and a short note on why this role fits to

The smile for me just dial 3.

Concierge Dental Group is an equal-opportunity employer. All qualified applicants will receive consideration without regard to race color religion sex national origin disability veteran status or any other protected characteristic.

Required Experience:

Manager