Travel Customer Care Specialist

We are seeking a Travel Customer Care Specialist to assist clients with travel-related support and coordination throughout the planning process. This role is centered around providing responsive service maintaining organized travel details and helping create a smooth client experience from beginning to end.

• Support clients with travel inquiries reservation details and itinerary updates
• Coordinate travel arrangements including accommodations transportation and activities
• Communicate professionally with clients through email messaging and phone support
• Review travel information to ensure accuracy and completeness
• Assist with schedule changes updates and general travel support needs
• Maintain organized documentation and client records

• Strong customer service and communication skills
• Ability to stay organized while managing multiple client requests
• Comfortable using online systems and digital communication tools
• Detail-oriented with strong follow-up skills
• Ability to work independently in a remote environment
• Experience in hospitality customer support administrative work or travel services is beneficial

• Remote work environment
• Flexible scheduling based on client service needs

• Comprehensive onboarding provided
• Continued access to training materials and team support

• Compensation determined by experience and performance
• Additional information shared during the hiring process

Interested applicants should submit an application for review. Selected candidates will be contacted regarding next steps.