Travel Coordination & Client Support Specialist — Remote

We are looking for a dependable and service-minded individual to assist with the day-to-day coordination of client travel arrangements. This position combines administrative support travel research reservation follow-up and client communication.

The successful candidate will be comfortable handling detailed information keeping records organized following established procedures and communicating clearly with clients and travel providers. Candidates with customer service administrative hospitality or related backgrounds are encouraged to apply. Familiarity with the travel industry is beneficial but training is available for candidates who meet the core requirements of the role.

• Review client requests and gather information needed to coordinate travel arrangements.
• Compare available travel options and identify choices that align with stated preferences and requirements.
• Assist with hotel cruise transportation tour activity and package arrangements.
• Compile booking information and create organized trip documentation.
• Verify names dates destinations reservation details and other information for accuracy.
• Respond to client inquiries and provide updates regarding travel arrangements.
• Coordinate requested changes or cancellations in accordance with applicable procedures.
• Keep client profiles reservation records and related documentation up to date.
• Communicate with travel providers when additional information or assistance is required.
• Track outstanding requests and follow up to ensure tasks are completed.
• Review travel-related updates that may affect client arrangements.
• Maintain consistent documentation and follow established operational procedures.
• Handle client information responsibly and maintain appropriate confidentiality.

• Strong organizational skills with the ability to prioritize competing tasks.
• Clear professional written and verbal communication.
• Excellent attention to detail.
• Comfortable learning and using new computer applications and online systems.
• Ability to follow procedures and complete tasks accurately.
• Ability to manage deadlines and follow up on outstanding items.
• Comfortable working independently while maintaining reliable communication with the team.
• Professional and helpful approach to client interactions.
• Adaptability and willingness to learn new processes.
• Experience in customer service administration hospitality travel or operations is an advantage but not essential.

• Remote work arrangement.
• Initial training and onboarding.
• Guidance on internal procedures and systems.
• Ongoing support as you become familiar with the position.
• Access to resources needed to perform day-to-day responsibilities.
• Opportunities to build practical experience in travel coordination and client services.
• Continued training and professional development.

You will be a strong fit for this position if you are organized dependable and comfortable taking ownership of administrative tasks. You should be able to communicate professionally pay close attention to details and stay organized when handling several client requests at the same time.

The role is particularly suited to someone who enjoys coordinating information solving routine client requests learning new systems and ensuring that travel arrangements are properly documented and followed through from beginning to completion.

Candidates interested in building experience in travel coordination client services or operations are encouraged to apply.